Flight Attendant Case Shows Airport Security Lapses

Flight Attendant Case Shows Airport Security Lapses

Airline employees, including pilots, flight attendants and crew members are given a “known crew member” badge and are not usually asked to be subjected to the same amount of security measures that most passengers are used to. Most times, employees are able to flash their badge and more through security quickly, so that they are not late for their scheduled flights.

Sometimes, however, crew members are chosen at random to complete the security checkpoint. That’s what happened to JetBlue flight attendant, Marsha Gay Reynolds. Usually this isn’t a big deal, just an inconvenience, but in the case of Reynolds, she became visibly nervous. Suddenly, she kicked off her high-heeled shoes and ran from the security checkpoint as fast as she could, leaving her bags behind her.

 “This is a security breakdown,” Marshall McClain, president of the union representing Los Angeles airport police officers, told the New York Times. “That could have easily been an explosive device and a terrorist running from the checkpoint. And we wouldn’t’ have known until it went ‘boom.’”

The items were immediately searched and it was found that Reynolds was attempting to fly almost 70 pounds of cocaine across the country. The 11 saran wrapped packages were estimated to value up to $3 million.

The worst part of all is that within 70 hours of ditching the drugs, she was able to board another flight using her crew member badge at one of the busiest airports in the country.

Communication lapses, bureaucratic complications and special security privileges afforded airline workers all contributed to Ms. Reynolds’s ability to remain out of the grasp of law enforcement authorities until she surrendered four days later at Kennedy Airport in New York.

McClain told the times that the case brings up fears of terrorist gaining crew member clearance to aircrafts and airports. While the crew member badges are only issued after the employee has successfully passed a background check that includes fingerprinting, crew members do not have to be wearing uniforms or have boarding pass with them when using the badges, making it especially risky in the case of a stolen badge.

No bulletin for Reynolds’ capture was immediately issued, allowing her to hop on a plane within the next couple of days, postponing her arrest. The TSA also would not have flagged her name because she did not pose a terrorist threat.

Jeff Price, an aviation expert, said he wasn’t particularly surprised by Reynolds’ ability to fly so soon after her run in with security. He said the system was designed to catch terrorists, not criminals.

Price told the Times that the involvement of the crew member badge “might cause the TSA to look at this program a little more closely, to see if this is going to be a problem from a terrorist perspective.”

 While TSA has said that a full screening of all employees would take cost too much, they will be increasing random screenings of workers and will keep background checks up to date.

Reynolds, a former Jamaican beauty queen and New York University track athlete, faces at least 10 years in prison if convicted of the federal drug charge against her.

 

About the Author

Sydny Shepard is the Executive Editor of Campus Security & Life Safety.

Featured

  • 2025 Security LeadHER Conference Program Announced

    ASIS International and the Security Industry Association (SIA) – the leading membership associations for the security industry – have announced details for the 2025 Security LeadHER conference, a special event dedicated to advancing, connecting and empowering women in the security profession. The third annual Security LeadHER conference will be held Monday, June 9 – Tuesday, June 10, 2025, at the Detroit Marriott Renaissance Center in Detroit, Michigan. This carefully crafted program represents a comprehensive professional development opportunity for women in security this year. To view the full lineup at this year’s event, please visit securityleadher.org. Read Now

    • Industry Events
  • Report: 82 Percent of Phishing Emails Used AI

    KnowBe4, the world-renowned cybersecurity platform that comprehensively addresses human risk management, today launched its Phishing Threat Trend Report, detailing key trends, new data, and threat intelligence insights surrounding phishing threats targeting organizations at the start of 2025. Read Now

  • NRF Supports Federal Bill to Thwart Retail Crime

    The National Retail Federation recently announced its support for the Combating Organized Retail Crime Act of 2025. The act was introduced by Chairman Chuck Grassley, R-Iowa, Senator Catherine Cortez Masto, D-Nev., and Representative Dave Joyce, R-Ohio. Read Now

  • ISC West 2025 Brings Almost 29,000 Industry Professionals to Las Vegas

    ISC West 2025, organized by RX and in collaboration with the Security Industry Association, concluded at the Venetian Expo in Las Vegas last week. The nation’s leading comprehensive and converged security event attracted nearly 29,000 industry professionals and left a lasting impression on the global security community. Over five action-packed days, ISC West welcomed more than 19,000 attendees and featured 750 exhibiting brands. Read Now

    • Industry Events
    • ISC West
  • Tradeshow Work Can Be Fun

    While at ISC West last week, I ran into numerous friends and associates all of which was a pleasant experience. The first question always seemed to be, “How many does this make for you?” Read Now

    • Industry Events
    • ISC West

New Products

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening.

  • Hanwha QNO-7012R

    Hanwha QNO-7012R

    The Q Series cameras are equipped with an Open Platform chipset for easy and seamless integration with third-party systems and solutions, and analog video output (CVBS) support for easy camera positioning during installation. A suite of on-board intelligent video analytics covers tampering, directional/virtual line detection, defocus detection, enter/exit, and motion detection.

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”