Richmond TSA Officer Recalls His Role at the World Trade Center After 9/11 Terrorist Attacks

Richmond TSA Officer Recalls His Role at the World Trade Center After 9/11 Terrorist Attacks

Nineteen years ago, he was a police officer with the New Jersey State Department of Corrections and a member of the Special Emergency Response Team, so when terrorists attacked on 9/11, Leonard Mitchell “saw our brothers and sisters in blue in distress and I felt it was my duty to respond.”

Mitchell has worked for the Transportation Security Administration as a TSA officer for nearly seven years, first at Newark Liberty International Airport and more recently at Richmond International Airport for the past three years. He looks back on the tragic events of 9/11 with mixed emotions. What initially began as a rescue mission to help locate survivors in the rubble of the World Trade Center soon turned into a recovery effort. “Most people can never understand the devastation and destruction that took place at the World Trade Center that day,” he said.

Mitchell was assigned to assist with digging through the rubble to help find any possible survivors. “We worked digging through the rubble for the next three days, but no survivors were ever found.”

His next assignment was morgue detail at St. Vincent’s Hospital in New York City, a few miles from Ground Zero, where he was to transport body bags from the site of the attacks to the hospital for possible identification.

“The smell of death permeated the air. Body bag after body bag came in,” he said. “As we unloaded the remains, we all stood at attention and saluted. Tears fell almost every day. We worked around the clock. We gave up our vacations, personal time and days off to help work the site.” He worked that detail for three months. “It was a horrifying scene every day,” he said.

Mitchell’s emotions ran from anger toward the attackers to humiliation that the U.S. could be attacked in such a manner, to pride for his fellow volunteers who were coming together and gratefulness to complete strangers who stopped by the site to share food, extra clothing and words of encouragement as they worked. “I never felt more proud to wear the uniform” of a corrections police officer, he said.

As he reflected back to 2001, Mitchell said he thinks back to the men and women who he worked alongside at Ground Zero. Many passed away from illnesses contracted from breathing in the air at the site. Yet, he continues to stay in touch with some of his fellow officers who he worked with” during those sad days.
many bad memories,” he said.

After he retired as a corrections officer, Mitchell wanted to continue to serve and give back, which is why he joined TSA. “I wanted to continue to honor those who lost their lives and be the first line of defense so that a tragedy like that would never happen again. September 11th was my motivation to join TSA. I hope I can continue to live up to the memories of those who lost their lives on that Tuesday morning in September, 19 years ago.”

Featured

  • Report: 47 Percent of Security Service Providers Are Not Yet Using AI or Automation Tools

    Trackforce, a provider of security workforce management platforms, today announced the launch of its 2025 Physical Security Operations Benchmark Report, an industry-first study that benchmarks both private security service providers and corporate security teams side by side. Based on a survey of over 300 security professionals across the globe, the report provides a comprehensive look at the state of physical security operations. Read Now

    • Guard Services
  • Identity Governance at the Crossroads of Complexity and Scale

    Modern enterprises are grappling with an increasing number of identities, both human and machine, across an ever-growing number of systems. They must also deal with increased operational demands, including faster onboarding, more scalable models, and tighter security enforcement. Navigating these ever-growing challenges with speed and accuracy requires a new approach to identity governance that is built for the future enterprise. Read Now

  • Eagle Eye Networks Launches AI Camera Gun Detection

    Eagle Eye Networks, a provider of cloud video surveillance, recently introduced Eagle Eye Gun Detection, a new layer of protection for schools and businesses that works with existing security cameras and infrastructure. Eagle Eye Networks is the first to build gun detection into its platform. Read Now

  • Report: AI is Supercharging Old-School Cybercriminal Tactics

    AI isn’t just transforming how we work. It’s reshaping how cybercriminals attack, with threat actors exploiting AI to mass produce malicious code loaders, steal browser credentials and accelerate cloud attacks, according to a new report from Elastic. Read Now

  • Pragmatism, Productivity, and the Push for Accountability in 2025-2026

    Every year, the security industry debates whether artificial intelligence is a disruption, an enabler, or a distraction. By 2025, that conversation matured, where AI became a working dimension in physical identity and access management (PIAM) programs. Observations from 2025 highlight this turning point in AI’s role in access control and define how security leaders are being distinguished based on how they apply it. Read Now

New Products

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings.

  • Automatic Systems V07

    Automatic Systems V07

    Automatic Systems, an industry-leading manufacturer of pedestrian and vehicle secure entrance control access systems, is pleased to announce the release of its groundbreaking V07 software. The V07 software update is designed specifically to address cybersecurity concerns and will ensure the integrity and confidentiality of Automatic Systems applications. With the new V07 software, updates will be delivered by means of an encrypted file.

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction.