Canadian Shopping Malls Invest In IP Video Surveillance

A number of shopping centers, owned and managed by Ivanhoe Cambridge, are deploying new video surveillance systems using IndigoVision’s complete end-to-end IP video security solution.

Mapleview Shopping Centre, located in Burlington, Ontario, is the latest to undergo the transformation, following on from the successful installation at the company’s Mayfair Mall in Victoria, British Columbia. The new 78-camera system was added as part of a $60 million re-development project that included a 100,000 sq. ft. expansion with 20 new retailers. The surveillance system at Mapleview was designed and installed by IndigoVision’s Approved Partner Quinn Digital in partnership with Hoffman & Company Security Management Consultants Inc.

It was the first-hand experience of IndigoVision’s surveillance technology operating in the Mayfair Mall that helped the company to decide on its surveillance strategy for Mapleview.

“IndigoVision’s technology gives us a flexible and scalable platform for our surveillance needs, allowing the systems to be easily updated as shopping centers expand and develop,” said Santo Polito, propert services manager for Ivanhoe Cambridge. “This in combination with the company’s excellent Partner network in Canada and the experience of seeing the technology successfully installed in Mayfair Mall gave us the confidence to use IndigoVision’s solution.”

The flexibility and scalability of the IndigoVision system derives from its distributed architecture that allows cameras, video management workstations and recorders to be located at any point on the network. Mapleview exploit this capability by having workstations running ‘Control Center’, IndigoVision’s Security Management Software, situated not only in the main security control room but also on two Manager’s desks. A mix of analog fixed and PTZ cameras are connected to IndigoVision’s transmitter modules, which convert the camera feeds to DVD quality digital video for transmission over the network.

“We can add additional cameras and workstations for minimal cost, as the network is already in place. From a property management perspective this has significant benefits,” Polito said. “Where there is no network infrastructure, such as the parking lot at Mapleview, we used a point-to-point wireless bridge to extend coverage. The five cameras installed here allow us to better monitor the parking lot and manage incidents.”

IndigoVision’s IP video solution can also be used to provide benefits beyond store security. The shopping center management can access footage to help analyze events, promotions and footfall trends. Real time analytics can also be used for some innovative applications. Mapleview is currently trialing the directional virtual tripwire analytics function built into the IndigoVision video transmitter modules to provide the shopping center with a count of customers entering two of the building’s entrances. This provides better accuracy than the traditional ‘Eye-Beam’ equipment installed on the doorways, which unfortunately double-counts people as they enter and leave the premises.

Video is recorded on IndigoVision’s latest NVR-AS 3000 ‘Green’ NVRs. Five units provide Mapleview with a minimum 30 day archive of video continuously recorded from all the cameras. The extremely low power consumption and high-performance of the NVRs help reduce the equipment footprint and running costs of the IP Video storage solution. One of the NVRs is used as a redundant backup, which automatically starts recording if another NVR fails or is taken off-line for maintenance. Evidential quality video clips can be exported from the system for police investigations in the event of an incident.


 

Featured

  • Report: 47 Percent of Security Service Providers Are Not Yet Using AI or Automation Tools

    Trackforce, a provider of security workforce management platforms, today announced the launch of its 2025 Physical Security Operations Benchmark Report, an industry-first study that benchmarks both private security service providers and corporate security teams side by side. Based on a survey of over 300 security professionals across the globe, the report provides a comprehensive look at the state of physical security operations. Read Now

    • Guard Services
  • Identity Governance at the Crossroads of Complexity and Scale

    Modern enterprises are grappling with an increasing number of identities, both human and machine, across an ever-growing number of systems. They must also deal with increased operational demands, including faster onboarding, more scalable models, and tighter security enforcement. Navigating these ever-growing challenges with speed and accuracy requires a new approach to identity governance that is built for the future enterprise. Read Now

  • Eagle Eye Networks Launches AI Camera Gun Detection

    Eagle Eye Networks, a provider of cloud video surveillance, recently introduced Eagle Eye Gun Detection, a new layer of protection for schools and businesses that works with existing security cameras and infrastructure. Eagle Eye Networks is the first to build gun detection into its platform. Read Now

  • Report: AI is Supercharging Old-School Cybercriminal Tactics

    AI isn’t just transforming how we work. It’s reshaping how cybercriminals attack, with threat actors exploiting AI to mass produce malicious code loaders, steal browser credentials and accelerate cloud attacks, according to a new report from Elastic. Read Now

  • Pragmatism, Productivity, and the Push for Accountability in 2025-2026

    Every year, the security industry debates whether artificial intelligence is a disruption, an enabler, or a distraction. By 2025, that conversation matured, where AI became a working dimension in physical identity and access management (PIAM) programs. Observations from 2025 highlight this turning point in AI’s role in access control and define how security leaders are being distinguished based on how they apply it. Read Now

New Products

  • Camden CV-7600 High Security Card Readers

    Camden CV-7600 High Security Card Readers

    Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure.

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening.

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.