North Central Security Services Gives Back To Community

North Central Security Services (NCSS), a provider of security and monitoring services, is pleased to announce that it has been selected as the security company providing access control technology for HOPE Family Health, a non-profit delivering quality and affordable medical and mental healthcare to Tennessee residents who are either uninsured or in vulnerable populations. The biggest challenge facing the facility was securing the patient’s medical records and controlling access to restricted areas where dangerous medications were stored without having the proper financial resources in place. After a recent security breach affecting over 8000 patients’ private health information, HOPE realized it was time to reach out to the local community for help in securing the premises and to not give up hope on finding the right company to help them with this serious security situation.

NCSS was awarded this project based on HOPE's close and extensive relationship with its sister company, North Central Telephone Cooperative (NCTC) who manages the organization’s cloud communications. After meeting with NCSS CEO Carolyn Smith—who believed strongly in putting the security and safety of HOPE’s staff and patients first before worrying about how to pay for it—the question of who to hire for the access control installation became clear.

“NCSS is proud to be working with HOPE and believes strongly in helping our community,” stated Carolyn Smith, NCSS CEO. “We are happy to see that through the reallocation of resources, a special grant has been given to HOPE which helped us to secure access to locations throughout the facility where valuable assets can be managed and audited on an as-needed basis, including the sensitive and federally protected, private health information of more than 10,000 of HOPE's patients.”

As HOPE continues to grow and expand to multiple locations, it was crucial to have NCSS on board to help spearhead the security initiative. Plans for the future include developing an on-site pharmaceutical service, creating an environment where sensitive and sometimes dangerous medications could be stored in a controlled atmosphere where access needs to be audited. HOPE recently expanded its scope of practice and services to include behavioral health, a move that brings with it certain concerns for patient and staff safety in the event of a mental health emergency.

“As we continue to grow and expand, I feel confident knowing that the team at NCSS has both the technology and expertise to address any new security challenges that we may face in our future,” stated Joey Forman, HOPE’s chief compliance, development & information officer. “With federal fines exceeding millions of dollars for even an accidental breach of patient information, the confidence I have placed in the team at NCSS is not something I give lightly. I only find it to be ironic and a blessing that they happen to be located right down the road, just in the heart of the community where we are passionate about delivering quality and affordable medical and mental healthcare.”

Featured

  • Unlocking the Possibilities

    Security needs continue to evolve and end users are under pressure to address emerging risks and safety concerns. For many, that focus starts with upgrading perimeter openings and layering technologies—beginning at the door. Read Now

  • Freedom of Choice

    In today's security landscape, we are witnessing a fundamental transformation in how organizations manage digital evidence. Law enforcement agencies, campus security teams, and large facility operators face increasingly complex challenges with expanding video data, tightening budget constraints and inflexible systems that limit innovation. Read Now

  • Accelerating a Pathway

    There is a new trend touting the transformational qualities of AI’s ability to deliver actionable data and predictive analysis that in many instances, seems to be a bit of an overpromise. The reality is that very few solutions in the cyber-physical security (CPS) space live up to this high expectation with the one exception being the new generation of Physical Identity and Access Management (PIAM) software – herein recategorized as PIAM+. Read Now

  • Protecting Your Zones

    It is game day. You can feel the crowd’s energy. In the parking lot. At the gate. In the stadium. On the concourse. Fans are eager to party. Food and merchandise vendors ready themselves for the rush. Read Now

  • Street Smarts

    The ongoing acceptance of AI and advanced data analytics has allowed surveillance camera technology to shift from being a tactical tool to a strategic business solution. Combining traditional surveillance technology with AI-based data-driven insights can streamline transportation systems, enhance traffic management, improve situational awareness, optimize resource allocation and streamline emergency response procedures. Read Now

New Products

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings.