Retailer Tommy Bahama Reduces LP Investigation Times by More than 90 Percent with March Networks Searchlight

Tommy Bahama, the island-inspired clothing and home furnishing retailer based in Seattle, WA, has selected March Networks' comprehensive retail solution to gain faster, more robust loss prevention (LP) capabilities, improve recovery and apprehension rates with higher-quality video evidence, and better safeguard customers and employees at 130 stores worldwide.

Tommy Bahama's Director of Loss Prevention and Operations, Mark Anderson, led the search for a new video surveillance solution to replace an older system that was no longer performing as needed. The winning solution had to be extremely reliable, bandwidth friendly and able to support both existing analog and new IP cameras. It also had to have centralized video management and offer advanced tools to help his team conduct video searches and LP investigations faster and more effectively.

Following a six-month evaluation done in cooperation with Tommy Bahama's IT group, the retailer selected the March Networks® solution as its standard for all new locations and retrofits. Sixty-five stores are already equipped with the technology, which includes new Searchlight for Retail software, 8000 Series Hybrid Network Video Recorders and MegaPX WDR MiniDome Z IP cameras, all managed with March Networks Command™ Enterprise software. An additional nine sites are expected to be up and running before the year's end.

"The March Networks system performs extremely well in our networked environment and the quality of the images from the IP cameras is outstanding," said Anderson. "The most important factor for us, though, is the Searchlight for Retail software. What would take an hour or more to find using our old video and exception reporting systems takes me just a minute or two to access with Searchlight. We're saving literally hours a day, and the frustration factor is gone entirely."

March Networks Searchlight for Retail is video-based business intelligence software that integrates surveillance video with point-of-sale (POS) transaction data in a powerful browser-based reporting dashboard. The software enables Tommy Bahama LP staff to conduct rapid searches across all stores simultaneously by transaction type or amount, and create customized reports based on key performance metrics, such as showing all voids or cash refunds between specific dollar amounts. Staff can simply review the daily reports and click through to the associated video to see what happened in further detail. If a theft has occurred, the combined transaction data and visual evidence is easily exported and serves as compelling case evidence for use in recoveries or prosecution.

Searchlight also integrates intelligent video analytics – including people counting, queue length and dwell time – to provide retailers with valuable insights into customer behaviors and service, store operations and promotional success. In combination with the software's Business Analytics reporting, it offers retailers the ability to analyze and compare store performance and trends at one or many locations and identify opportunities for improvement.

"With fully integrated applications like Searchlight, retail organizations get the relevant data and transformative insights they need to cut losses, improve operations and increase profitability," said Net Payne, Chief Marketing Officer, March Networks. "Our comprehensive video solutions are used by leading retail organizations like Tommy Bahama because they are highly reliable, offer exceptional enterprise-class management and to continue to deliver new capabilities that extend well beyond security."

Featured

  • Freedom of Choice

    In today's security landscape, we are witnessing a fundamental transformation in how organizations manage digital evidence. Law enforcement agencies, campus security teams, and large facility operators face increasingly complex challenges with expanding video data, tightening budget constraints and inflexible systems that limit innovation. Read Now

  • Accelerating a Pathway

    There is a new trend touting the transformational qualities of AI’s ability to deliver actionable data and predictive analysis that in many instances, seems to be a bit of an overpromise. The reality is that very few solutions in the cyber-physical security (CPS) space live up to this high expectation with the one exception being the new generation of Physical Identity and Access Management (PIAM) software – herein recategorized as PIAM+. Read Now

  • Protecting Your Zones

    It is game day. You can feel the crowd’s energy. In the parking lot. At the gate. In the stadium. On the concourse. Fans are eager to party. Food and merchandise vendors ready themselves for the rush. Read Now

  • Street Smarts

    The ongoing acceptance of AI and advanced data analytics has allowed surveillance camera technology to shift from being a tactical tool to a strategic business solution. Combining traditional surveillance technology with AI-based data-driven insights can streamline transportation systems, enhance traffic management, improve situational awareness, optimize resource allocation and streamline emergency response procedures. Read Now

  • Midtown Manhattan Shooting Kills 4, Including NYPD Officer

    Four people were killed, including a NYPD officer, in a midtown Manhattan shooting on Monday. That’s according to CNN. Read Now

New Products

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame.

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation.

  • Camden CV-7600 High Security Card Readers

    Camden CV-7600 High Security Card Readers

    Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure.