ADT Announces New Home Security and Automation Integration with Amazon Alexa

  • Jan 04, 2017

ADT LLC welcomed Amazon Echo and Echo Dot products to its Pulse ecosystem, ADT’s remote home security monitoring system that gives consumers the power to control their home security preferences regardless of location.

Beginning this month, ADT customers will be able to integrate home automation skills with Amazon Alexa to arm and disarm their home security system through simple voice commands and a secure PIN. Next month, ADT will offer Alexa devices directly to new and existing customers, facilitating product set-up and additional support for those who purchase the device through ADT. This strategic collaboration enhances the ADT customer experience, ultimately delivering the gold standard in home security.

“Incorporating Amazon Alexa devices into our offerings is the perfect example of people and technology coming together to ensure our customer’s smart home is a safe home,” said Jamie Haenggi, Chief Marketing Officer, ADT. “Amazon’s vision to simplify the home automation experience through voice-enabled action matched perfectly with ADT’s passion for security and customer service, providing us an exciting opportunity to extend our footprint in the security and automation space.”

In an increasingly digital world, ADT remains committed to facilitating customer connections via its signature 24/7 support. While the company has evolved to meet the needs of a progressive technology industry, its unique combination of human and technology capabilities always ensures products are working effectively, safeguarding against security breaches.

In addition to using voice control to lock and unlock the door, turn on the lights, arm/disarm the security system and more, ADT Pulse customers can also ask Alexa to provide the status of their home security system and automation devices. Once a command is given to Alexa, she will provide feedback to confirm the action has taken place. A sample of new capabilities include:

• “Alexa: Is my ADT system armed?”
• “Alexa: Tell ADT to disarm my security alarm, using PIN 3095.”
• “Alexa: Tell ADT to lock the front door.”

“With Alexa, customers now have access to over 5,000 skills—ranging from music, to news, to smart home security, and more. In fact, smart home has been one of the most-used Alexa features,” said Mike George, Vice President, Amazon Alexa and Appstore. “We’re excited to work with a leading security company like ADT to expand the Alexa smart home experience through their new skill launching this month.”

ADT Pulse connects with a variety of smart home devices to create a smarter, safer home. Delivering seamless security and home automation, the ecosystem features 24/7 fast-response burglary and theft monitoring, secure real-time video, remote arm and disarm, remote door lock and unlock, and climate and lighting control. This spring, ADT will introduce Pulse 8.0, providing customers with a revamped design and more intuitive experience to manage their security and lifestyle needs based on preference. In addition, users will soon find tips and troubleshooting options right on the home screen, and can use 3D Home View to check each room for reassurance.

Following their integration with ADT in May 2016, customers of Protection 1 will also have access to the full-suite of skills now available with Alexa.

This article originally appeared in the January 2017 issue of Security Today.

Featured

  • Empowering and Securing a Mobile Workforce

    What happens when technology lets you work anywhere – but exposes you to security threats everywhere? This is the reality of modern work. No longer tethered to desks, work happens everywhere – in the office, from home, on the road, and in countless locations in between. Read Now

  • TSA Introduces New $45 Fee Option for Travelers Without REAL ID Starting February 1

    The Transportation Security Administration (TSA) announced today that it will refer all passengers who do not present an acceptable form of ID and still want to fly an option to pay a $45 fee to use a modernized alternative identity verification system, TSA Confirm.ID, to establish identity at security checkpoints beginning on February 1, 2026. Read Now

  • The Evolution of IP Camera Intelligence

    As the 30th anniversary of the IP camera approaches in 2026, it is worth reflecting on how far we have come. The first network camera, launched in 1996, delivered one frame every 17 seconds—not impressive by today’s standards, but groundbreaking at the time. It did something that no analog system could: transmit video over a standard IP network. Read Now

  • From Surveillance to Intelligence

    Years ago, it would have been significantly more expensive to run an analytic like that — requiring a custom-built solution with burdensome infrastructure demands — but modern edge devices have made it accessible to everyone. It also saves time, which is a critical factor if a missing child is involved. Video compression technology has played a critical role as well. Over the years, significant advancements have been made in video coding standards — including H.263, MPEG formats, and H.264—alongside compression optimization technologies developed by IP video manufacturers to improve efficiency without sacrificing quality. The open-source AV1 codec developed by the Alliance for Open Media—a consortium including Google, Netflix, Microsoft, Amazon and others — is already the preferred decoder for cloud-based applications, and is quickly becoming the standard for video compression of all types. Read Now

  • Cost: Reactive vs. Proactive Security

    Security breaches often happen despite the availability of tools to prevent them. To combat this problem, the industry is shifting from reactive correction to proactive protection. This article will examine why so many security leaders have realized they must “lead before the breach” – not after. Read Now

Most   Popular

New Products

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge.

  • Automatic Systems V07

    Automatic Systems V07

    Automatic Systems, an industry-leading manufacturer of pedestrian and vehicle secure entrance control access systems, is pleased to announce the release of its groundbreaking V07 software. The V07 software update is designed specifically to address cybersecurity concerns and will ensure the integrity and confidentiality of Automatic Systems applications. With the new V07 software, updates will be delivered by means of an encrypted file.

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction.