Genetec Announces Citigraf New Public Safety Decision Support System

Genetec Announces Citigraf New Public Safety Decision Support System

Genetec Inc. announced the launch of its new public safety decision support system, Genetec Citigraf. Created for citywide law enforcement and public safety agencies.

  • Oct 13, 2017

Genetec Inc. announced the launch of its new public safety decision support system, Genetec Citigraf™. Created for citywide law enforcement and public safety agencies, Citigraf features a powerful correlation and analytics engine that instantly detects and displays relevant information from disparate systems for inter-agency collaboration. With highly-accurate GIS location and visual information for fast ‘on-scene’ response, officers and emergency responders can make more effective decisions for situations in progress. Genetec Citigraf is expected to be available in late October 2017. Genetec will demonstrate Citigraf at the IACP Conference in Philadelphia, PA, October 21-24th, on Booth #3101.

With an intuitive interface built on Genetec™ Security Center, Citigraf collects and manages information provided by integrated CAD (Computer Aided Dispatch) systems, CCTV footage, ALPR data, RMS (Record Management Systems) and more, to immediately identify and display the exact location of an event using icons on a map from a built-in geographical information system (GIS). Thanks to a collaborative integration with gunshot detection technology, response teams can be notified with a gun icon, a map location and nearby cameras when a gunshot has been detected. With this combined information, Citigraf provides rapid and actionable alerts to help law enforcement gain control of a mission to potentially stop crimes and save lives.

“Just under a year ago, the Chicago Police department turned to Genetec to help create a response and decision support system that would combine our computer assisted dispatch (CAD), 911 calls from residents, gunshot detection sensors, and other disparate systems to reduce the response time for reported shootings and crime in six police districts,” said Jonathan Lewin, Chief of Technical Services for the Chicago Police Department, City of Chicago. “While we expected this project to take many months to develop, the engineering team at Genetec delivered a technology prototype in less than a month. Since rolling out Genetec Citigraf, response times from dispatch to ‘on-scene’ arrival time, have been reduced by 39% and 24% respectively, in our two most at-risk districts. Shootings are down 22% in these districts compared to 2016, and the technology and process will be expanding to more districts. Citigraf is now deployed in our Strategic Decision Support Centers, located in each corresponding police district facilities, and has helped us send a strong message to the community that crime and gun violence get a swift response,” added Chief Lewin.

Citigraf also offers agencies a new way of measuring, reporting, and determining the impact of new initiatives and interventions to increase overall public safety. Analytical dashboards, heat maps, and data analysis provide valuable insights into how crime and events move and change throughout a city, over time. The collective, data-driven analytics in Citigraf give police departments indicators for potential threats within the city’s next operations cycle helping law enforcement define and modify patrol beats and staffing requirements.

“Today's public safety operations often rely on a broad collection of solutions to gather data and disseminate information. When I was an acting Chief of Police, connecting information from our disparate systems to get a clearer picture of a situation was a difficult and time consuming task which often could lead to delays in responses. A unified solution that provides a common operating picture enhances situational awareness and allows better planning, detection, response and prevention of incidents,” said Jason Friedberg, Business Development Manager, Northeast US, Genetec Inc. “Citigraf enables complete command of the response to an incident through situational intelligence and the proper dissemination of information,” added Friedberg,  

For more information about Genetec Citigraf, or to request a consultation with a certified Genetec™ channel partner or integrator, visit: www.genetec.com/solutions/all-products/citigraf.

Featured

  • Report: 47 Percent of Security Service Providers Are Not Yet Using AI or Automation Tools

    Trackforce, a provider of security workforce management platforms, today announced the launch of its 2025 Physical Security Operations Benchmark Report, an industry-first study that benchmarks both private security service providers and corporate security teams side by side. Based on a survey of over 300 security professionals across the globe, the report provides a comprehensive look at the state of physical security operations. Read Now

    • Guard Services

  • Identity Governance at the Crossroads of Complexity and Scale

    Modern enterprises are grappling with an increasing number of identities, both human and machine, across an ever-growing number of systems. They must also deal with increased operational demands, including faster onboarding, more scalable models, and tighter security enforcement. Navigating these ever-growing challenges with speed and accuracy requires a new approach to identity governance that is built for the future enterprise. Read Now

  • Eagle Eye Networks Launches AI Camera Gun Detection

    Eagle Eye Networks, a provider of cloud video surveillance, recently introduced Eagle Eye Gun Detection, a new layer of protection for schools and businesses that works with existing security cameras and infrastructure. Eagle Eye Networks is the first to build gun detection into its platform. Read Now

  • Report: AI is Supercharging Old-School Cybercriminal Tactics

    AI isn’t just transforming how we work. It’s reshaping how cybercriminals attack, with threat actors exploiting AI to mass produce malicious code loaders, steal browser credentials and accelerate cloud attacks, according to a new report from Elastic. Read Now

  • Pragmatism, Productivity, and the Push for Accountability in 2025-2026

    Every year, the security industry debates whether artificial intelligence is a disruption, an enabler, or a distraction. By 2025, that conversation matured, where AI became a working dimension in physical identity and access management (PIAM) programs. Observations from 2025 highlight this turning point in AI’s role in access control and define how security leaders are being distinguished based on how they apply it. Read Now

Most   Popular

New Products

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame.