New Uber Security Feature Connects You with 911 in the Event of an Emergency

New Uber Security Feature Connects You with 911 in the Event of an Emergency

Uber is adding security and safety features to its mobile app to help users feel safe while ride-sharing.

  • By Sydny Shepard
  • May 30, 2018

Users of popular ride-sharing app, Uber, might notice something a little different in the application layout starting this week.

After a string of assaults and even some cases of rape by its drivers, Uber is unveiling a new safety feature that will connect directly with police if you are in danger - with just the push of a button.

"We are talking to our riders and drivers and we know that if they're ever in an emergency situation, they want help fast," said Sachin Kansal, Uber's director of product management.

The new security feature, when activated, displays the user's exact location, the make and model of the vehicle the user is riding in and its license plate number. The user can then relay that information to the dispatcher who answers the 911 call. In six cities, however, the user doesn't have to talk to get that information to police. All they have to do is hit the button and the information automatically is sent to 911, even if the user can't speak.

The six cities using the advanced version of the safety feature are:

  • Denver, Colorado
  • Charleston, South Carolina
  • Chattanooga, Tennessee
  • Naples, Florida
  • Tri-Cities, Tennessee
  • Louisville, Kentucky

Uber says Nashville, Tennessee will be the next city to get the advanced emergency button on its app.

 

About the Author

Sydny Shepard is the Executive Editor of Campus Security & Life Safety.

Featured

  • The Future is Happening Outside the Cloud

    For years, the cloud has captivated the physical security industry. And for good reason. Remote access, elastic scalability and simplified maintenance reshaped how we think about deploying and managing systems. But as the number of cameras grows and resolutions push from HD to 4K and beyond, the cloud’s limits are becoming unavoidable. Bandwidth bottlenecks. Latency lags. Rising storage costs. These are not abstract concerns. Read Now

  • The Impact of Convergence Between IT and Physical Security

    For years, the worlds of physical security and information technology (IT) remained separate. While they shared common goals and interests, they often worked in silos. Read Now

  • Unlocking Trustworthy AI: Building Transparency in Security Governance

    In situations where AI supports important security tasks like leading investigations and detecting threats and anomalies, transparency is essential. When an incident occurs, investigators must trace the logic behind each automated response to confirm its validity or spot errors. Demanding interpretable AI turns opaque “black boxes” into accountable partners that enhance, rather than compromise, organizational defense. Read Now

  • Seeking Innovative Solutions

    Denial, Anger, Bargaining, Depression and Acceptance. You may recognize these terms as the “5 Phases” of a grieving process, but they could easily describe the phases one goes through before adopting any new or emerging innovation or technology, especially in a highly risk-averse industry like security. However, the desire for convenience in all aspects of modern life is finally beginning to turn the tide from old school hardware as the go-to towards more user-friendly, yet still secure, door solutions. Read Now

  • Where AI Meets Human Judgment

    Artificial intelligence is everywhere these days. It is driving business growth, shaping consumer experiences, and showing up in places most of us never imagined just a few years ago. Read Now

Most   Popular

New Products

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge.

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.

  • EasyGate SPT and SPD

    EasyGate SPT SPD

    Security solutions do not have to be ordinary, let alone unattractive. Having renewed their best-selling speed gates, Cominfo has once again demonstrated their Art of Security philosophy in practice — and confirmed their position as an industry-leading manufacturers of premium speed gates and turnstiles.