Open Options Appoints New South Central and Pacific Northwest Sales Managers

Open Options, the leader in open platform access control solutions, is excited to announce Shannon Diddell and Brent Mucher as the company’s new South Central and Pacific Northwest territory sales managers, respectively.

Diddell began his career in the security industry with Southeast Security Products, where he sold video, access control, and AV. Now with nearly 13 years of experience, Diddell will be focusing on enhancing partnerships in Open Options’ South Central region, which includes Louisiana, Mississippi, Alabama, Arkansas, Oklahoma, and Western Tennessee.

“I’m excited to join a team with such a great company culture,” said Diddell. “Also, DNA Fusion is an excellent open architecture software platform that allows the dealer and end user to build solutions around many different technologies in the access control and video arenas.”

Brent Mucher is based in Sacramento and will be managing Open Options’ sales efforts in the Pacific Northwest territory, including Northern California, Oregon, Washington, and Western Canada. Mucher has been in the security industry for over 12 years holding various positions at Northern Video Systems, Tri-Ed, and Anixter.

“The camaraderie at Open Options as well as the true open architecture access control software made for an easy decision when asked to join the team,” said Mucher.

Featured

  • Security Industry Embraces Mobile Credentials, Biometrics and AI, New Trends Report From HID Finds

    As organizations navigate an increasingly complex threat landscape, security leaders are making strategic shifts toward unified platforms and emerging technologies, according to the newly released 2025 State of Security and Identity Report from HID. The comprehensive study gathered responses from 1,800 partners, end users, and security and IT personnel worldwide, and reveals a significant transformation in how businesses are approaching security, with mobile credentials and artificial intelligence emerging as key drivers of innovation. Read Now

  • UK’s NHS Hospital Transforms Security with Edge-processing Camera System

    i-PRO Co., Ltd.,(formerly Panasonic Security), a manufacturer of edge computing cameras for security and public safety, recently announced that a leading teaching hospital in Northeast England, has enhanced its security infrastructure with i-PRO X-Series cameras integrated with Milestone’s XProtect Video Management Software (VMS). Read Now

  • Gun Violence Report Finds Retail Spaces, K-12 Schools Most Targeted

    ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the U.S. Department of Homeland Security SAFETY Act Designation, today announced the release of its annual Gun Violence Report, offering a deep dive into the landscape of gun-related incidents across the United States. This analysis extends beyond mass fatality events, providing a more nuanced understanding of when, where, and why shootings occur. Read Now

  • Agentic AI Will Revolutionize Cybercrime in 2025 According to New Report

    Malwarebytes, a provider in real-time cyber protection, recently released its 2025 State of Malware report, which reveals insight into the emergence of agentic artificial intelligence (AI), plus the year’s most prominent threats and cybercrime tactics. The report details a significant uptick in the number of known ransomware attacks, the total value of ransoms paid in 2024, and how IT teams can address them. Read Now

New Products

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame.

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings.

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.