Sargent and Greenleaf Announce Palmer's Security Solutions As Its Authorized Global Service Center

As a primary element to this partnership, PSS will also provide technical training to S&G’s customers for S&G 2890B pedestrian door lock, and S&G’s government approved combination lock, S&G 2740B.

  • Aug 13, 2019

Sargent and Greenleaf (S&G), a manufacturer of high-quality mechanical and electronic locks, announces that Palmer’s Security Solutions (PSS), headquartered in Warrenton, Virginia, will serve as its Authorized Global Service and Training Center.

As a primary element to this partnership, PSS will also provide technical training to S&G’s customers for S&G 2890B pedestrian door lock, and S&G’s government approved combination lock, S&G 2740B. The comprehensive, hands-on training will review the entire process from initial installation to completion, instructions on lever and panic bar products and the new Automatic Bolt Retraction solution. While the majority of classes will be held at PSS’s headquarters in Warrenton, Virginia, sessions will also be offered at any S&G customer location nationally and internationally, as needed.

In addition to training, PSS will provide a full range of services for S&G 2890B and S&G 2740B locks. Customers are able to receive assistance on warranty support and any potential service issues; locally on-site repairs and installation are also provided. Replacement parts and products will now be available for same-day pickup or global delivery. All technical calls and help desk tickets, whether locally, nationally or internationally will be fielded from PSS headquarters.

“As an industry leader in door opening solutions, we are excited to partner with Palmer’s Security Solutions to provide our customers with the necessary training for our secure egress products,” said Mark LeMire, CEO, Sargent and Greenleaf. “Palmer’s Security Solutions’ presence in the Washington, D.C. area will be immensely beneficial to our customers and will allow them to participate in centralized product training around the key areas of proper installation, while, at the same time, having the opportunity to experience better access to our services.”

“This training partnership is an integral part to the success of the 2890B and 2740B product line for those who purchase and install these locking systems,” said Michael Brislin, Vice President, Palmer’s Security Solutions. “Our field experienced instructors will provide a high energy, informative and real field condition-based training to the course attendees.”

For more information and to register for an upcoming class, visit here or call (859) 241-2374.

Featured

  • The Future is Happening Outside the Cloud

    For years, the cloud has captivated the physical security industry. And for good reason. Remote access, elastic scalability and simplified maintenance reshaped how we think about deploying and managing systems. But as the number of cameras grows and resolutions push from HD to 4K and beyond, the cloud’s limits are becoming unavoidable. Bandwidth bottlenecks. Latency lags. Rising storage costs. These are not abstract concerns. Read Now

  • The Impact of Convergence Between IT and Physical Security

    For years, the worlds of physical security and information technology (IT) remained separate. While they shared common goals and interests, they often worked in silos. Read Now

  • Unlocking Trustworthy AI: Building Transparency in Security Governance

    In situations where AI supports important security tasks like leading investigations and detecting threats and anomalies, transparency is essential. When an incident occurs, investigators must trace the logic behind each automated response to confirm its validity or spot errors. Demanding interpretable AI turns opaque “black boxes” into accountable partners that enhance, rather than compromise, organizational defense. Read Now

  • Seeking Innovative Solutions

    Denial, Anger, Bargaining, Depression and Acceptance. You may recognize these terms as the “5 Phases” of a grieving process, but they could easily describe the phases one goes through before adopting any new or emerging innovation or technology, especially in a highly risk-averse industry like security. However, the desire for convenience in all aspects of modern life is finally beginning to turn the tide from old school hardware as the go-to towards more user-friendly, yet still secure, door solutions. Read Now

  • Where AI Meets Human Judgment

    Artificial intelligence is everywhere these days. It is driving business growth, shaping consumer experiences, and showing up in places most of us never imagined just a few years ago. Read Now

Most   Popular

New Products

  • Camden CV-7600 High Security Card Readers

    Camden CV-7600 High Security Card Readers

    Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure.

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.

  • Unified VMS

    AxxonSoft introduces version 2.0 of the Axxon One VMS. The new release features integrations with various physical security systems, making Axxon One a unified VMS. Other enhancements include new AI video analytics and intelligent search functions, hardened cybersecurity, usability and performance improvements, and expanded cloud capabilities