ConnectWise Launches Bug Bounty Program to Help Detect Security Vulnerabilities

  • Sep 23, 2020

Crowdsourcing effort to uncover security issues is latest addition to company’s broader cybersecurity strategy

ConnectWise today announced it has launched a bug bounty program to supplement its own internal vulnerability management strategy boosting efforts to quickly identify and remediate bugs and security vulnerabilities in its software. ConnectWise is partnering with HackerOne, the industry’s most trusted hacker-powered security platform, to host the program.

A bug bounty program incentivizes security research by offering monetary rewards for security vulnerabilities submitted. Accepting vulnerability reports from third parties helps organizations surface and resolve issues quickly, minimizing the chance for exploitation.

The ConnectWise Bug Bounty program is private, meaning that it is open to invited hackers via the HackerOne platform. ConnectWise is committed to addressing all confirmed vulnerabilities discovered through the Bug Bounty program and will remediate and disclose issues commensurate with severity. Responsible disclosures will continue to be delivered through the ConnectWise Trust Site, which is the primary source of information on a number of security, compliance and privacy topics. It also houses ConnectWise’s security bulletins and alerts, critical patches, and updates, with the ability to subscribe to proactive notifications via an RSS Feed.

“Cyber criminals move fast, so we have to move faster. Employing a bug bounty program with the help of HackerOne, the industry leader in this space, will allow us to do just that by finding issues before bad actors get a chance to exploit them,” said Tom Greco, Director of Information Security, ConnectWise. “Crowdsourcing in this way represents a solid additional layer of security, and we clearly value the community’s expertise and participation in helping us keep our products secure. As we said earlier this year, the launch of this Bug Bounty program is yet another important addition to our security arsenal – and it’s the latest piece of our overall strategy to strengthen our own security standing so that we can better protect our partners and their SMB customers.”

The ConnectWise Bug Bounty program is an integral part of the company’s commitment and ongoing efforts to strengthen its own security posture as well that of its TSP partners, and to improve transparency and communication with its partners when it comes to cybersecurity. To date, this has included an internal focus on “shift-left” product development, an expansion of cybersecurity training programs for TSP partners, and the creation of the MSP+ Cybersecurity Framework, the industry’s first global cybersecurity framework for MSPs.

Featured

  • The Future of Access Control: Cloud-Based Solutions for Safer Workplaces

    Access controls have revolutionized the way we protect our people, assets and operations. Gone are the days of cumbersome keychains and the security liabilities they introduced, but it’s a mistake to think that their evolution has reached its peak. Read Now

  • A Look at AI

    Large language models (LLMs) have taken the world by storm. Within months of OpenAI launching its AI chatbot, ChatGPT, it amassed more than 100 million users, making it the fastest-growing consumer application in history. Read Now

  • First, Do No Harm: Responsibly Applying Artificial Intelligence

    It was 2022 when early LLMs (Large Language Models) brought the term “AI” into mainstream public consciousness and since then, we’ve seen security corporations and integrators attempt to develop their solutions and sales pitches around the biggest tech boom of the 21st century. However, not all “artificial intelligence” is equally suitable for security applications, and it’s essential for end users to remain vigilant in understanding how their solutions are utilizing AI. Read Now

  • Improve Incident Response With Intelligent Cloud Video Surveillance

    Video surveillance is a vital part of business security, helping institutions protect against everyday threats for increased employee, customer, and student safety. However, many outdated surveillance solutions lack the ability to offer immediate insights into critical incidents. This slows down investigations and limits how effectively teams can respond to situations, creating greater risks for the organization. Read Now

  • Security Today Announces 2025 CyberSecured Award Winners

    Security Today is pleased to announce the 2025 CyberSecured Awards winners. Sixteen companies are being recognized this year for their network products and other cybersecurity initiatives that secure our world today. Read Now

Most   Popular

New Products

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening.

  • A8V MIND

    A8V MIND

    Hexagon’s Geosystems presents a portable version of its Accur8vision detection system. A rugged all-in-one solution, the A8V MIND (Mobile Intrusion Detection) is designed to provide flexible protection of critical outdoor infrastructure and objects. Hexagon’s Accur8vision is a volumetric detection system that employs LiDAR technology to safeguard entire areas. Whenever it detects movement in a specified zone, it automatically differentiates a threat from a nonthreat, and immediately notifies security staff if necessary. Person detection is carried out within a radius of 80 meters from this device. Connected remotely via a portable computer device, it enables remote surveillance and does not depend on security staff patrolling the area.