New Remote Patient Monitoring Tool Delivers High-quality Patient Care

  • May 08, 2023

By 2030, it is projected that a global shortfall of 15 million healthcare professionals will exist. Milestone’s new XProtect Hospital Assist helps hospitals respond to this crisis while continuing to provide high-quality care.

As hospitals and healthcare facilities grapple with staffing shortages, XProtect Hospital Assist offers an innovative level of remote patient monitoring that aims to help healthcare professionals do more with less, improve overall patient safety, care, and experience and enhance the situational awareness of the staff.

“There is no doubt that the irreplaceable human touch of healthcare professionals is essential, and by integrating data-driven video technology into their daily routine, they can now be even further empowered. With XProtect Hospital Assist, hospitals can improve patient care by offering an additional layer of support for the healthcare staff,” said Rahul Yadav, CTO at Milestone Systems.

Available now, XProtect Hospital Assist is a data-driven video and audio technology solution designed to improve patient care in medical settings. This advanced system empowers healthcare professionals to remotely monitor multiple patients simultaneously, enabling them to respond rapidly to incidents as they arise. By streamlining routine tasks and enhancing the efficiency of medical staff, XProtect Hospital Assist is poised to help significantly alleviate the workload burden faced by healthcare providers in today's fast-paced hospital environment.

“With an extra set of eyes and ears in patient rooms, our solution enables rapid response to incidents, ensuring the highest quality of patient care,” Yadav said. “And by addressing critical staff shortages and streamlining efficiency, XProtect Hospital Assist paves the way for a better, safer, and more connected hospital environment worldwide. We are proud to unveil this innovative solution, designed to enhance hands-on patient care and reinforce the vital role of healthcare professionals."

Around-the-clock Care
Built upon the robust foundation of XProtect — Milestone’s versatile, open platform video management software — XProtect Hospital Assist is designed for hospital units that require continuous or situational patient observation such as individuals in intensive care and rehabilitation units, ensuring optimal patient safety and care delivery.

With XProtect Hospital Assist, healthcare professionals can observe and communicate with multiple patients simultaneously. By reducing the need for frequent patient room visits, the two-way audio communication functionality within the video system optimizes staff resources and enhances overall patient care. To uphold patient privacy, when staff observation is not required the intuitive Privacy Blur feature ensures that patients' dignity and privacy remain intact.

Additionally, XProtect Hospital Assist includes automatic fall detection alarms, a critical tool that alerts medical staff to a patient fall, helping to save valuable seconds on their response time. In the United States alone, up to one million patient falls occur in hospitals every year, resulting in about 250,000 injuries and up to 11,000 deaths.*
The Open Platform Data-driven Video Solution
The XProtect open platform can seamlessly ingest and process vast amounts of data from various sources such as analytic software, specialty cameras, sensors, and existing facility systems. The video management system within many healthcare organizations now serves as the unifying platform, bridging the gap between raw data and actionable insights.

The Milestone XProtect open platform video management system currently supports more than 13,000 different security devices from more than 700 of the industry’s leading manufacturers. Technology Partners include providers of network video cameras, NVRs, cloud technologies, access control, alarm and detection systems, video analytics, GPS technology, laser scanners, emergency call boxes and more.

About XProtect Hospital Assist
Designed exclusively for hospital units caring for patients in need of 24/7 or situational observation, XProtect Hospital Assist is a dedicated remote patient monitoring solution that allows the hospital to increase staff efficiency, react to incidents rapidly and provide high-quality patient care. By providing the ability to observe, detect and respond to situations quickly, XProtect Hospital Assist is a product extension that expands the classic security solution to help improve staff efficiency, optimize patient care and outcomes, and deliver a safer, more efficient hospital environment.

Featured

  • Report: 47 Percent of Security Service Providers Are Not Yet Using AI or Automation Tools

    Trackforce, a provider of security workforce management platforms, today announced the launch of its 2025 Physical Security Operations Benchmark Report, an industry-first study that benchmarks both private security service providers and corporate security teams side by side. Based on a survey of over 300 security professionals across the globe, the report provides a comprehensive look at the state of physical security operations. Read Now

    • Guard Services

  • Identity Governance at the Crossroads of Complexity and Scale

    Modern enterprises are grappling with an increasing number of identities, both human and machine, across an ever-growing number of systems. They must also deal with increased operational demands, including faster onboarding, more scalable models, and tighter security enforcement. Navigating these ever-growing challenges with speed and accuracy requires a new approach to identity governance that is built for the future enterprise. Read Now

  • Eagle Eye Networks Launches AI Camera Gun Detection

    Eagle Eye Networks, a provider of cloud video surveillance, recently introduced Eagle Eye Gun Detection, a new layer of protection for schools and businesses that works with existing security cameras and infrastructure. Eagle Eye Networks is the first to build gun detection into its platform. Read Now

  • Report: AI is Supercharging Old-School Cybercriminal Tactics

    AI isn’t just transforming how we work. It’s reshaping how cybercriminals attack, with threat actors exploiting AI to mass produce malicious code loaders, steal browser credentials and accelerate cloud attacks, according to a new report from Elastic. Read Now

  • Pragmatism, Productivity, and the Push for Accountability in 2025-2026

    Every year, the security industry debates whether artificial intelligence is a disruption, an enabler, or a distraction. By 2025, that conversation matured, where AI became a working dimension in physical identity and access management (PIAM) programs. Observations from 2025 highlight this turning point in AI’s role in access control and define how security leaders are being distinguished based on how they apply it. Read Now

Most   Popular

New Products

  • Automatic Systems V07

    Automatic Systems V07

    Automatic Systems, an industry-leading manufacturer of pedestrian and vehicle secure entrance control access systems, is pleased to announce the release of its groundbreaking V07 software. The V07 software update is designed specifically to address cybersecurity concerns and will ensure the integrity and confidentiality of Automatic Systems applications. With the new V07 software, updates will be delivered by means of an encrypted file.

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation.

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame.