Cisco Has a Lot of Nerve

When the time to perform is at hand, the time to prepare has already gone by. In the event of an emergency, every second counts, and for first responders, taking command can mean the difference between life or death.

A recent trip to San Jose, Calif., proved to me that Cisco has a lot of nerve. No, it’s not moxy or braggadocio. It’s their network emergency response vehicle, or NERV. It’s such a cool vehicle, I wanted to take it for a spin around the Bay Area.

Cisco’s mobile command and control center quickly establishes a command presence and resource control, but more impressive is the fact that it provides communication interoperability for incident command and control.

NERV rapidly establishes essential communications. The technology enables rapid deployment of secure, reliable IP capabilities into a user-friendly mobile command environment, and the electronic and technology layout of the vehicle is planned and configured to embody ergonomic situations that optimize information flow. Communication is based on a Cisco IP telephone solution that enables voice communication over fixed and wireless IP phones.

By using VoIP, dial tone can be extended beyond an effected region when cellular infrastructure and radio networks are non-responsive or become saturated.

The “out-of-region” dial tone can be achieved by using ITSPs or by connecting to your own back-office voice system.

Video surveillance always increases the situational awareness of field personnel and commanders. Cisco’s solution is the employment of the infrastructure video surveillance system, which has the ability to connect to legacy analog CCTV cameras and encode that video into IP. The IP stream can be viewed from anywhere on the network and recorded onto a network video recorder.

If an incident commander needs to conference with someone outside the affected area, NERV audio and Web can create and attend Web conferences with minimal configuration.

In times of emergency, it’s takes a lot of nerve to allocate manpower and resources, and it appears Cisco has hit on the right NERV.

About the Author

Ralph C. Jensen is the Publisher/Editor in chief of Security Today magazine.

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