Sonitrol’s Verified Security System Helps Catch Florida Drugstore Burglar

A resourceful burglar who seemed to disappear after breaking into a drugstore proved no match for teamwork and technology in a recent apprehension in Florida involving Sonitrol, the Hollywood Police Department, Hollywood Fire Department and the Broward Sheriff’s Office.

Early on a dark Sunday morning, the Sonitrol audio intrusion detection security system at Post Haste Pharmacy in Hollywood picked up the sound of someone banging on the front door. Sonitrol operators immediately contacted Hollywood Police. Since the audio technology verified that a break-in was underway -- with no chance of a false alarm -- police responded immediately.

Hearing the police arrive outside, the intruder found a place in the building to hide.

“The police dispatcher stayed on the line with our operator and told us they could not find anyone inside,” said John Ray III, president of Sonitrol of Fort Lauderdale. “Using the full audio capability that’s exclusive to Sonitrol alarm systems, we had heard the intruder climb up into the ceiling -- and told the dispatcher the incident was still underway.”

When the burglar did not show himself, using tear gas was the likely next step -- but Hollywood Police saw the opportunity for a creative approach that would have less impact on the drugstore. They remembered the infrared body-searching equipment Hollywood Fire Department would normally use to find unconscious individuals in heavy smoke conditions.

Four Fire Department personnel responded with the infrared equipment, aiming the sensor at the ceiling tiles. The intruder’s heat signature popped onto the screen, but he still thought he was undetected.

Meanwhile, a Broward Sheriff’s Office helicopter hovered over the building, lighting the store’s exterior to reduce potential danger to police officers and ensure there would be no easy getaway.

When the burglar made no response to further requests to emerge from hiding, police officers turned to another gadget -- their beanbag shot gun. Officers fired through the drop-ceiling, striking the intruder, and he finally gave up.

“Being able to verify that an intruder was actually in the building gave law enforcement the certainty they needed to quickly mobilize their team,” said Ray. “I’d have to say that’s the first time we’ve seen infrared fire technology used to catch a thief.”

In a recent ceremony, Sonitrol of Fort Lauderdale honored the incident’s cross-departmental law enforcement team for its rapid response and innovative approach.

Featured

  • 2025 Security LeadHER Conference Program Announced

    ASIS International and the Security Industry Association (SIA) – the leading membership associations for the security industry – have announced details for the 2025 Security LeadHER conference, a special event dedicated to advancing, connecting and empowering women in the security profession. The third annual Security LeadHER conference will be held Monday, June 9 – Tuesday, June 10, 2025, at the Detroit Marriott Renaissance Center in Detroit, Michigan. This carefully crafted program represents a comprehensive professional development opportunity for women in security this year. To view the full lineup at this year’s event, please visit securityleadher.org. Read Now

    • Industry Events
  • Report: 82 Percent of Phishing Emails Used AI

    KnowBe4, the world-renowned cybersecurity platform that comprehensively addresses human risk management, today launched its Phishing Threat Trend Report, detailing key trends, new data, and threat intelligence insights surrounding phishing threats targeting organizations at the start of 2025. Read Now

  • NRF Supports Federal Bill to Thwart Retail Crime

    The National Retail Federation recently announced its support for the Combating Organized Retail Crime Act of 2025. The act was introduced by Chairman Chuck Grassley, R-Iowa, Senator Catherine Cortez Masto, D-Nev., and Representative Dave Joyce, R-Ohio. Read Now

  • ISC West 2025 Brings Almost 29,000 Industry Professionals to Las Vegas

    ISC West 2025, organized by RX and in collaboration with the Security Industry Association, concluded at the Venetian Expo in Las Vegas last week. The nation’s leading comprehensive and converged security event attracted nearly 29,000 industry professionals and left a lasting impression on the global security community. Over five action-packed days, ISC West welcomed more than 19,000 attendees and featured 750 exhibiting brands. Read Now

    • Industry Events
    • ISC West
  • Tradeshow Work Can Be Fun

    While at ISC West last week, I ran into numerous friends and associates all of which was a pleasant experience. The first question always seemed to be, “How many does this make for you?” Read Now

    • Industry Events
    • ISC West

New Products

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • ComNet CNGE6FX2TX4PoE

    The ComNet cost-efficient CNGE6FX2TX4PoE is a six-port switch that offers four Gbps TX ports that support the IEEE802.3at standard and provide up to 30 watts of PoE to PDs. It also has a dedicated FX/TX combination port as well as a single FX SFP to act as an additional port or an uplink port, giving the user additional options in managing network traffic. The CNGE6FX2TX4PoE is designed for use in unconditioned environments and typically used in perimeter surveillance.