Oregon Casino Transforms Surveillance With IP Video

  • Feb 18, 2010

Chinook Winds Casino Resort in Oregon is an excellent example of how a gaming surveillance operation has been transformed following the installation of a digital IP video solution.

The surveillance revolution was achieved when an end-to-end integrated 500-camera system from IndigoVision was deployed to replace the ageing analog/VCR equipment. The system was installed by IndigoVision’s Approved Partner, Southwest Surveillance Systems -- a system integrator specializing in the gaming sector.
 
For nearly four years the Casino evaluated various IP Video systems before finally finding the right solution with IndigoVision. During the process the casino discovered that they had drawn, as Abe Martin, Head of Surveillance at the casino, describes “a Royal Flush of project challenges; budget, space, power, cooling and load limits, all of which hindered our progress.”
 
“Although some were skeptical when we started looking for a digital solution that would fit our needs, IndigoVision met the challenge head on and exceeded expectations,” Martin said. “This can be seen through the reduction in the overall equipment footprint from 18 racks to only four, which addressed many of the project challenges.”
 
Chinook Winds Casino Resort consists of a 24/7 casino, 227-room beach front hotel, fitness center, 18-hole golf course and 6 food outlets across the resort. As with all casinos, Chinook Winds creates one of the most demanding security environments that require the very best surveillance tools, not least to satisfy the local gaming board.
 
IndigoVision is unique in offering a guarantee that delivers high-quality, full framerate video without dropping a frame, under any conditions. This is fundamental to ensure that any fraudulent activity is detected and customer disputes are quickly resolved -- an area in which the Casino has seen significant improvement.
 
“Inconclusive reviews have dropped by nearly 50 percent since installing the new surveillance system, helping us to save money and improve our customer service,” Martin said. “In addition we have realized labor saving efficiencies gained through eliminating tape changes, improving incident response and lower maintenance.”
 
The casino’s security team uses ‘Control Center’, IndigoVision’s security management software to view live and recorded video from all the cameras. The software provides the operators with a range of tools to quickly locate and analyze relevant video clips, which helps improve incident response.

One of the most significant benefits is the increase in the number of live views that can be displayed compared to the original system. ‘Control Center’ is licensed on an unrestricted basis within the cost of IndigoVision hardware, allowing the software to be deployed for no more than the cost of a PC. This resulted in a 30 percent increase in the number of workstations used throughout the casino.
 
By installing IndigoVision transmitter/receiver modules, the casino maintained much of its investment in the original analog cameras. An additional 55 IndigoVision IP PTZ domes were also installed to increase coverage.

The new system now allows the casino to record continuously on all the cameras, which was not possible with the old setup. Recording is achieved with IndigoVision NVR servers, which are configured with failover redundancy. The casino’s active retention period has more than doubled with the new archive storage.

Featured

  • Video Surveillance Trends to Watch

    With more organizations adding newer capabilities to their surveillance systems, it’s always important to remember the “basics” of system configuration and deployment, as well as the topline benefits of continually emerging technologies like AI and the cloud. Read Now

  • New Report Reveals Top Trends Transforming Access Controller Technology

    Mercury Security, a provider in access control hardware and open platform solutions, has published its Trends in Access Controllers Report, based on a survey of over 450 security professionals across North America and Europe. The findings highlight the controller’s vital role in a physical access control system (PACS), where the device not only enforces access policies but also connects with readers to verify user credentials—ranging from ID badges to biometrics and mobile identities. With 72% of respondents identifying the controller as a critical or important factor in PACS design, the report underscores how the choice of controller platform has become a strategic decision for today’s security leaders. Read Now

  • Overwhelming Majority of CISOs Anticipate Surge in Cyber Attacks Over the Next Three Years

    An overwhelming 98% of chief information security officers (CISOs) expect a surge in cyber attacks over the next three years as organizations face an increasingly complex and artificial intelligence (AI)-driven digital threat landscape. This is according to new research conducted among 300 CISOs, chief information officers (CIOs), and senior IT professionals by CSC1, the leading provider of enterprise-class domain and domain name system (DNS) security. Read Now

  • ASIS International Introduces New ANSI-Approved Investigations Standard

    • Guard Services

  • Cloud Security Alliance Brings AI-Assisted Auditing to Cloud Computing

    The Cloud Security Alliance (CSA), the world’s leading organization dedicated to defining standards, certifications, and best practices to help ensure a secure cloud computing environment, today introduced an innovative addition to its suite of Security, Trust, Assurance and Risk (STAR) Registry assessments with the launch of Valid-AI-ted, an AI-powered, automated validation system. The new tool provides an automated quality check of assurance information of STAR Level 1 self-assessments using state-of-the-art LLM technology. Read Now

Most   Popular

New Products

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.

  • Unified VMS

    AxxonSoft introduces version 2.0 of the Axxon One VMS. The new release features integrations with various physical security systems, making Axxon One a unified VMS. Other enhancements include new AI video analytics and intelligent search functions, hardened cybersecurity, usability and performance improvements, and expanded cloud capabilities

  • A8V MIND

    A8V MIND

    Hexagon’s Geosystems presents a portable version of its Accur8vision detection system. A rugged all-in-one solution, the A8V MIND (Mobile Intrusion Detection) is designed to provide flexible protection of critical outdoor infrastructure and objects. Hexagon’s Accur8vision is a volumetric detection system that employs LiDAR technology to safeguard entire areas. Whenever it detects movement in a specified zone, it automatically differentiates a threat from a nonthreat, and immediately notifies security staff if necessary. Person detection is carried out within a radius of 80 meters from this device. Connected remotely via a portable computer device, it enables remote surveillance and does not depend on security staff patrolling the area.