Mace Central Station Receives CSAA Five Diamond Award

  • Jul 26, 2010

Mace Security International Inc.’s subsidiary, Mace Central Station in Anaheim, Calif., has received the prestigious CSAA Five Diamond Certification. According to CSAA, fewer than 100 central stations out of 2,700 nationwide have achieved the honor.

The receipt of this award signifies five points of excellence by Mace Central Station:

1. Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory such as Underwriters Laboratories Inc. or FM.
2. Commitment to the highest levels of customer service.
3. Commitment to ongoing job-related education and testing.
4. Commitment to raising the industry standards through CSAA membership and participation in its activities.
5. Commitment to reducing false alarm dispatches.

The CSAA Five Diamond certification signifies that 100 percent of Mace Central Station operators have achieved proficiency and certification by passing the CSAA Central Station Online Operator Training Course. This critical area of communications is the life-saving link between business properties and law enforcement, fire and emergency services in local areas.

The central station, which Mace acquired in 2008, has been providing high quality wholesale UL Central Station Monitoring Nationwide since 1978, and continues to achieve the highest quality standards in the central station monitoring business.

“We have invested heavily this last year in technology, people and programs to make us the frontrunners in the wholesale monitoring industry,” said Morgan Hertel, vice president and general manager of Mace CS.

Featured

  • A Look at AI

    Large language models (LLMs) have taken the world by storm. Within months of OpenAI launching its AI chatbot, ChatGPT, it amassed more than 100 million users, making it the fastest-growing consumer application in history. Read Now

  • First, Do No Harm: Responsibly Applying Artificial Intelligence

    It was 2022 when early LLMs (Large Language Models) brought the term “AI” into mainstream public consciousness and since then, we’ve seen security corporations and integrators attempt to develop their solutions and sales pitches around the biggest tech boom of the 21st century. However, not all “artificial intelligence” is equally suitable for security applications, and it’s essential for end users to remain vigilant in understanding how their solutions are utilizing AI. Read Now

  • Improve Incident Response With Intelligent Cloud Video Surveillance

    Video surveillance is a vital part of business security, helping institutions protect against everyday threats for increased employee, customer, and student safety. However, many outdated surveillance solutions lack the ability to offer immediate insights into critical incidents. This slows down investigations and limits how effectively teams can respond to situations, creating greater risks for the organization. Read Now

  • Security Today Announces 2025 CyberSecured Award Winners

    Security Today is pleased to announce the 2025 CyberSecured Awards winners. Sixteen companies are being recognized this year for their network products and other cybersecurity initiatives that secure our world today. Read Now

  • Empowering and Securing a Mobile Workforce

    What happens when technology lets you work anywhere – but exposes you to security threats everywhere? This is the reality of modern work. No longer tethered to desks, work happens everywhere – in the office, from home, on the road, and in countless locations in between. Read Now

Most   Popular

New Products

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction.

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.

  • Unified VMS

    AxxonSoft introduces version 2.0 of the Axxon One VMS. The new release features integrations with various physical security systems, making Axxon One a unified VMS. Other enhancements include new AI video analytics and intelligent search functions, hardened cybersecurity, usability and performance improvements, and expanded cloud capabilities