Santiago, Chile, Metro System Ensures Passenger Safety with Security Monitoring System

Passengers on the Santiago Metro system can travel more safely to their destinations due to a new security monitoring system from IndigoVision. More than two million passengers a day travel on the Santiago metro, the backbone of the Chilean capital’s public transport system. Metro system management was keen to ensure the security of passengers – both in the sense of safer travel and reduced crime – and worked with IndigoVision partner Diebold Bitelco Chile to find the ideal solution.

The new system has helped Santiago Metro to improve the response to incidents. Security monitoring at each station has also been enhanced. Security personnel have been able to track individuals responsible for crime and apprehend them – including capturing images of an offender who shot and killed two passengers and wounded four others in a metro carriage in July 17, 2011. The movement of passengers can also be analyzed, for safety and speed of transit. Felipe Bravo Busta, Technology Sub Project Manager on the Metro system stated: “IndigoVision’s solution has made for a safer Metro system in all senses – lower crime and less risk of accidents due to overcrowding.”

IndigoVision won the contract from the Santiago authorities due to the quality of the system it could provide. The ability to search recorded footage and easily identify incidents, and to keep the project within budget, were also important factors.

The system now covers 48 stations. All existing cameras were able to be reused by connecting them to the network via IndigoVision 9000 video encoders. There are 415 fixed and 406 PTZ cameras across the Metro network. A key to the successful operation of the system was the decision to deploy a distributed and scalable IP Video solution. IndigoVision's distributed architecture replicates the configuration data throughout the system so that no central server is required.

Video is recorded onto 43 IndigoVision Windows NVRs (Network Video Recorders). Some backup NVRs units are also in place should any NVR be taken off-line – the backup NVRs will automatically start recording. Due to the installation of a 56 node optical fiber network within 48 stations across the city, data can be transferred to Control Center, IndigoVision’s state-of-the-art Video Management Software. Another system advantage is the alarm escalation integrated into Control Center, which ensures that all incidents will be registered and alerts relevant staff to incidents in their areas.

Featured

  • 12 Commercial Crime Sites to Do Your Research

    12 Commercial Crime Sites to Do Your Research

    Understanding crime statistics in your industry and area is crucial for making important decisions about your security budget. With so much information out there, how can you know which statistics to trust? Read Now

  • Boosting Safety and Efficiency

    Boosting Safety and Efficiency

    In alignment with the state of Mississippi’s mission of “Empowering Mississippi citizens to stay connected and engaged with their government,” Salient's CompleteView VMS is being installed throughout more than 150 state boards, commissions and agencies in order to ensure safety for thousands of constituents who access state services daily. Read Now

  • Live From GSX: Post-Show Review

    Live From GSX: Post-Show Review

    This year’s Live From GSX program was a rousing success! Again, we’d like to thank our partners, and IPVideo, for working with us and letting us broadcast their solutions to the industry. You can follow our Live From GSX 2023 page to keep up with post-show developments and announcements. And if you’re interested in working with us in 2024, please don’t hesitate to ask about our Live From programs for ISC West in March or next year’s GSX. Read Now

    • Industry Events
    • GSX
  • People Say the Funniest Things

    People Say the Funniest Things

    By all accounts, GSX version 2023 was completely successful. Apparently, there were plenty of mix-ups with the airlines and getting aircraft from the East Coast into Big D. I am all ears when I am in a gathering of people. You never know when a nugget of information might flip out. Read Now

    • Industry Events
    • GSX

Featured Cybersecurity

Webinars

New Products

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction. 3

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame. 3

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.” 3