Monitronics Wins Gold Stevie Award for Sales and Customer Service

Monitronics Wins Gold Stevie Award for Sales and Customer Service

Monitronics International was presented with a Gold Stevie Award in the Inbound Marketing Program of the Year category in the sixth annual Stevie Awards for Sales & Customer Service.

The Stevie Awards for Sales & Customer Service are the world’s top sales awards, contact center awards, and customer service awards.  The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business AwardsSM  and International Business Awards.

Nicknamed the Stevies for the Greek word for “crowned,” the trophies were presented to honorees during a gala banquet on Monday, Feb. 27 at Caesars Palace in Las Vegas.  More than 350 nominated customer service and sales executives from the U.S.A. and several other countries attended.  The presentations were broadcast live by the Business TalkRadio Network.

More than 1,000 entries from organizations of all sizes and in virtually every industry were submitted to this year’s competition, an increase of almost 30 percent over 2011.  Finalists were determined by the average scores of 93 professionals worldwide, acting as preliminary judges.  Entries were considered in 27 categories for customer service professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 38 categories for sales professionals, ranging from Senior Sales Executive of the Year to Sales Training or Coaching Program of the Year to Sales Department of the Year of the Year; and categories to recognize new products and services and solution providers. 

More than 100 members of seven specialized judging committees determined Stevie Award placements from among the Finalists during final judging this year.

“Monitronics’ Join Forces program was a creative approach to capture premium dealer leads for the Monitronics Dealer Program.

“We’re delighted to kick off our celebration of the 10th year of the Stevie Awards movement with the 2012 Stevie Awards for Sales & Customer, which is the first program in which we conferred Silver and Bronze Stevie Awards,”  said Michael Gallagher, president and founder of the Stevie Awards.  “It’s gratifying and inspiring to have received so many remarkable entries for this year’s competition.”

“We’re looking forward to extending this campaign into 2012; this win solidifies we’re headed in the right direction,” says Mungiguerra.

Featured

  • TSA Intercepts 6,678 Firearms at Airport Security Checkpoints in 2024

    During 2024, the Transportation Security Administration (TSA) intercepted a total of 6,678 firearms at airport security checkpoints, preventing them from getting into the secure areas of the airport and onboard aircraft. Approximately 94% of these firearms were loaded. This total is a minor decrease from the 6,737 firearms stopped in 2023. Throughout 2024, TSA managed its “Prepare, Pack, Declare” public awareness campaign to explain the steps for safely traveling with a firearm. Read Now

  • 2024 Gun Violence Report: Fewer Overall Incidents, but School Deaths and Injuries Are on the Rise

    Omnilert, provider of gun detection technology, today released its compilation of Gun Violence Statistics for 2024 summarizing gun violence tragedies and their adverse effects on Americans and the economy. While research showed a decrease in overall deaths and injuries, the rising number of school shootings and fatalities and high number of mass shootings underscored the need to keep more people safe in schools as well as places of worship, healthcare, government, retail and commerce, finance and banking, hospitality and other public places. Read Now

  • Survey: Only 7 Percent of Business Leaders Using AI in Physical Security

    A new survey from Pro-Vigil looks at video surveillance trends, how AI is impacting physical security, and more. Read Now

  • MetLife Stadium Uses Custom Surveillance Solution from Axis Communications

    Axis Communications, provider of video surveillance and network devices, today announced the implementation of a custom surveillance solution developed in collaboration with the MetLife Stadium security team. This new, tailored solution will help the venue augment its security capabilities, providing high-quality video at unprecedented distances and allowing the security team to identify details from anywhere in the venue. Read Now

Featured Cybersecurity

Webinars

New Products

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening. 3

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.” 3

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction. 3