Optometry Practice Remotely Monitors Seven Office Locations

mobiDEOS Inc. recently announced that Drs. May, Hettler & Associates, OD PC, one of the largest optometry practices in the United States, uses MobileCamViewer for surveillance of seven offices and 50 staff members.

The solution helps the business owners respond intelligently to security and staff management situations; and to quickly and consistently address issues that affect customer satisfaction and revenue retention.

Drs. May, Hettler & Associates, OD PC is the largest private Optometry practice in the state of Virginia and rated the 50th largest in the U.S. In business for more than 30 years, the practice is among the growing number of small businesses using mobile surveillance to remotely monitor office activities. Practice owners and managers use iPhones to monitor general business activity, communicate with staff, and respond to shoplifting and other security issues.

The practice reports that MobileCamViewer has helped to prevent shoplifters and assist in suspect apprehension, accounting for more than $4,000 of recovered merchandise last year.

“Prior to getting the MobileCamViewer application, we were quite limited because we had to have access to a workstation or laptop to view the offices," said Daniel Bean, chief operating officer of Drs. May, Hettler & Associates, OD PC. "Now we can manage all locations from just about anywhere in the world via the iPhone."

The practice installed 26 cameras across the seven sites, with views of the front desk, lab or backroom area, and sales floor/display areas. Most locations allow office managers to view webcams from the front desk to keep track of staff and patients. The complete solution includes Hikvision HD and Axis 210 cameras, and a Milestone Systems DVR.

"The value of MobileCamViewer comes from the hours saved when you have the right people doing the right things, and can spot a problem situation immediately,” Bean said. "The ability for us to ‘visit’ the offices, manage staff remotely and not spend so much time on the road going from office to office has resulted in an increase of staff productivity and morale."

Featured

  • AI Is Now the Leading Cybersecurity Concern for Security, IT Leaders

    Arctic Wolf recently published findings from its State of Cybersecurity: 2025 Trends Report, offering insights from a global survey of more than 1,200 senior IT and cybersecurity decision-makers across 15 countries. Conducted by Sapio Research, the report captures the realities, risks, and readiness strategies shaping the modern security landscape. Read Now

  • Analysis of AI Tools Shows 85 Percent Have Been Breached

    AI tools are becoming essential to modern work, but their fast, unmonitored adoption is creating a new kind of security risk. Recent surveys reveal a clear trend – employees are rapidly adopting consumer-facing AI tools without employer approval, IT oversight, or any clear security policies. According to Cybernews Business Digital Index, nearly 90% of analyzed AI tools have been exposed to data breaches, putting businesses at severe risk. Read Now

  • Software Vulnerabilities Surged 61 Percent in 2024, According to New Report

    Action1, a provider of autonomous endpoint management (AEM) solutions, today released its 2025 Software Vulnerability Ratings Report, revealing a 61% year-over-year surge in discovered software vulnerabilities and a 96% spike in exploited vulnerabilities throughout 2024, amid an increasingly aggressive threat landscape. Read Now

  • Motorola Solutions Named Official Safety Technology Supplier of the Ryder Cup through 2027

    Motorola Solutions has today been named the Official Safety Technology Supplier of the 2025 and 2027 Ryder Cup, professional golf’s renowned biennial team competition between the United States and Europe. Read Now

  • Evolving Cybersecurity Strategies

    Organizations are increasingly turning their attention to human-focused security approaches, as two out of three (68%) cybersecurity incidents involve people. Threat actors are shifting from targeting networks and systems to hacking humans via social engineering methods, living off human errors as their most prevalent attack vector. Whether manipulated or not, human cyber behavior is leveraged to gain backdoor access into systems. This mainly results from a lack of employee training and awareness about evolving attack techniques employed by malign actors. Read Now

New Products

  • A8V MIND

    A8V MIND

    Hexagon’s Geosystems presents a portable version of its Accur8vision detection system. A rugged all-in-one solution, the A8V MIND (Mobile Intrusion Detection) is designed to provide flexible protection of critical outdoor infrastructure and objects. Hexagon’s Accur8vision is a volumetric detection system that employs LiDAR technology to safeguard entire areas. Whenever it detects movement in a specified zone, it automatically differentiates a threat from a nonthreat, and immediately notifies security staff if necessary. Person detection is carried out within a radius of 80 meters from this device. Connected remotely via a portable computer device, it enables remote surveillance and does not depend on security staff patrolling the area.

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction.