Retailers Use IP Video Surveillance for Loss Prevention Today and Business Performance Tomorrow

At NRF’s Big Show, an LPRC survey shows that the continued market shift to IP video surveillance in retail is driven by trends, such as video analytics and business systems integration.

Axis Communications has announced the results of the Loss Prevention Research Council’s (LPRC) “CCTV in Retail 2012” report at the National Retail Federation’s (NRF) BIG Show in New York City (booth #943). The survey, commissioned by Axis in October 2012, shows the increased adoption of IP-based video surveillance technology by retail organizations and their growing interest in cross-functional uses of digital video systems, such as video analytics and point of sales (POS) integration for improved sales, marketing and operations.

For the “CCTV in Retail 2012” report, loss prevention (LP) executives from 47 national and regional retailers completed an online survey about their company’s use of video surveillance, perceptions about the effects of video surveillance and the additional uses of IP-based digital systems beyond security and LP. All companies surveyed currently use video surveillance in their stores, with nearly 64 percent of stores having some form of IP-connected system.

According to the survey, the use and awareness of intelligent applications for purposes beyond security and LP has grown. The high-level results of the “CCTV in Retail 2012” report include high numbers of companies migrating to IP video and the use of intelligence video for sales, marketing and operation efficiency.

“The need for cameras in stores for LP and security is a given. It’s the cross-functional uses of digital IP video that will propel the industry into the next phase of retail surveillance,” said Jackie Andersen, business development manager for retail, Axis Communications, Inc. “There are many greenfield opportunities ranging from IP migration strategies [video encoder solutions, hosted video, edge storage, etc.] to looping in POS and video analytics data that are taking IP video mainstream for retailers with a quantifiable impact on sales and operations.”

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