Genetec Announces Citigraf New Public Safety Decision Support System

Genetec Announces Citigraf New Public Safety Decision Support System

Genetec Inc. announced the launch of its new public safety decision support system, Genetec Citigraf. Created for citywide law enforcement and public safety agencies.

Genetec Inc. announced the launch of its new public safety decision support system, Genetec Citigraf™. Created for citywide law enforcement and public safety agencies, Citigraf features a powerful correlation and analytics engine that instantly detects and displays relevant information from disparate systems for inter-agency collaboration. With highly-accurate GIS location and visual information for fast ‘on-scene’ response, officers and emergency responders can make more effective decisions for situations in progress. Genetec Citigraf is expected to be available in late October 2017. Genetec will demonstrate Citigraf at the IACP Conference in Philadelphia, PA, October 21-24th, on Booth #3101.

With an intuitive interface built on Genetec™ Security Center, Citigraf collects and manages information provided by integrated CAD (Computer Aided Dispatch) systems, CCTV footage, ALPR data, RMS (Record Management Systems) and more, to immediately identify and display the exact location of an event using icons on a map from a built-in geographical information system (GIS). Thanks to a collaborative integration with gunshot detection technology, response teams can be notified with a gun icon, a map location and nearby cameras when a gunshot has been detected. With this combined information, Citigraf provides rapid and actionable alerts to help law enforcement gain control of a mission to potentially stop crimes and save lives.

“Just under a year ago, the Chicago Police department turned to Genetec to help create a response and decision support system that would combine our computer assisted dispatch (CAD), 911 calls from residents, gunshot detection sensors, and other disparate systems to reduce the response time for reported shootings and crime in six police districts,” said Jonathan Lewin, Chief of Technical Services for the Chicago Police Department, City of Chicago. “While we expected this project to take many months to develop, the engineering team at Genetec delivered a technology prototype in less than a month. Since rolling out Genetec Citigraf, response times from dispatch to ‘on-scene’ arrival time, have been reduced by 39% and 24% respectively, in our two most at-risk districts. Shootings are down 22% in these districts compared to 2016, and the technology and process will be expanding to more districts. Citigraf is now deployed in our Strategic Decision Support Centers, located in each corresponding police district facilities, and has helped us send a strong message to the community that crime and gun violence get a swift response,” added Chief Lewin.

Citigraf also offers agencies a new way of measuring, reporting, and determining the impact of new initiatives and interventions to increase overall public safety. Analytical dashboards, heat maps, and data analysis provide valuable insights into how crime and events move and change throughout a city, over time. The collective, data-driven analytics in Citigraf give police departments indicators for potential threats within the city’s next operations cycle helping law enforcement define and modify patrol beats and staffing requirements.

“Today's public safety operations often rely on a broad collection of solutions to gather data and disseminate information. When I was an acting Chief of Police, connecting information from our disparate systems to get a clearer picture of a situation was a difficult and time consuming task which often could lead to delays in responses. A unified solution that provides a common operating picture enhances situational awareness and allows better planning, detection, response and prevention of incidents,” said Jason Friedberg, Business Development Manager, Northeast US, Genetec Inc. “Citigraf enables complete command of the response to an incident through situational intelligence and the proper dissemination of information,” added Friedberg,  

For more information about Genetec Citigraf, or to request a consultation with a certified Genetec™ channel partner or integrator, visit: www.genetec.com/solutions/all-products/citigraf.

Featured

  • Security Today Announces 2025 CyberSecured Award Winners

    Security Today is pleased to announce the 2025 CyberSecured Awards winners. Sixteen companies are being recognized this year for their network products and other cybersecurity initiatives that secure our world today. Read Now

  • Empowering and Securing a Mobile Workforce

    What happens when technology lets you work anywhere – but exposes you to security threats everywhere? This is the reality of modern work. No longer tethered to desks, work happens everywhere – in the office, from home, on the road, and in countless locations in between. Read Now

  • TSA Introduces New $45 Fee Option for Travelers Without REAL ID Starting February 1

    The Transportation Security Administration (TSA) announced today that it will refer all passengers who do not present an acceptable form of ID and still want to fly an option to pay a $45 fee to use a modernized alternative identity verification system, TSA Confirm.ID, to establish identity at security checkpoints beginning on February 1, 2026. Read Now

  • The Evolution of IP Camera Intelligence

    As the 30th anniversary of the IP camera approaches in 2026, it is worth reflecting on how far we have come. The first network camera, launched in 1996, delivered one frame every 17 seconds—not impressive by today’s standards, but groundbreaking at the time. It did something that no analog system could: transmit video over a standard IP network. Read Now

  • From Surveillance to Intelligence

    Years ago, it would have been significantly more expensive to run an analytic like that — requiring a custom-built solution with burdensome infrastructure demands — but modern edge devices have made it accessible to everyone. It also saves time, which is a critical factor if a missing child is involved. Video compression technology has played a critical role as well. Over the years, significant advancements have been made in video coding standards — including H.263, MPEG formats, and H.264—alongside compression optimization technologies developed by IP video manufacturers to improve efficiency without sacrificing quality. The open-source AV1 codec developed by the Alliance for Open Media—a consortium including Google, Netflix, Microsoft, Amazon and others — is already the preferred decoder for cloud-based applications, and is quickly becoming the standard for video compression of all types. Read Now

New Products

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings.

  • A8V MIND

    A8V MIND

    Hexagon’s Geosystems presents a portable version of its Accur8vision detection system. A rugged all-in-one solution, the A8V MIND (Mobile Intrusion Detection) is designed to provide flexible protection of critical outdoor infrastructure and objects. Hexagon’s Accur8vision is a volumetric detection system that employs LiDAR technology to safeguard entire areas. Whenever it detects movement in a specified zone, it automatically differentiates a threat from a nonthreat, and immediately notifies security staff if necessary. Person detection is carried out within a radius of 80 meters from this device. Connected remotely via a portable computer device, it enables remote surveillance and does not depend on security staff patrolling the area.