A Case of Security
New Hampshire Liquor Commission is all in on IP video surveillance
- By Ralph C. Jensen
- Jan 01, 2018
The New Hampshire Liquor Commission (NHLC) experienced
a record-breaking fiscal year in 2016. Sales
reached an all-time high of $678.4 million, marking a
$36.3 million increase in total sales from Fiscal Year
2015. With the increase of business, and the addition
of three more state-run stores, the state commission felt it was time to
improve on security solutions. Enter Griffon Security Technologies.
Answering the Call
Griffon answered a public bid for request for proposal, seeking improved
video surveillance, to help prevent theft internally, and externally.
The resulting response included an all IP solution, upgraded
cameras, and the use of Salient VMS for a total overhaul of their
loss prevention plan. They used top notch, best of breed equipment,
upgrading their video surveillance system statewide to secure all 80
“Sixty stores were upgraded in 2016, and the remaining stores
were completed earlier this year,” said TJ Tigerman, director of sales
for Griffon Security Technologies. “The commission has budgeted
for further upgrades, and that is something we are incredibly happy
to be part of.”
NHLC stores have thousands of customers every day.
Stores are located statewide, but the two busiest facilities are just
off of Interstate 95 and Interstate 93, where thousands of people buy
package liquor. NHLC was able to deliver a record $156 million to
the New Hampshire General Fund during fiscal 2016, and the commission’s
ongoing efforts to generate record sales helps deliver critical
revenue that support a range of essential state programs and services,
including education, public safety and health and social services,
pleasing state commissioners.
“We are also extremely proud to have delivered $3 million to New
Hampshire’s Alcohol Fund, which uses a percentage of NHLC profits
to fund addiction treatment and prevention programs,” liquor
commission chairman Joseph W. Mollica said in a press release.
Securing the Product
Monic Simon, loss prevention supervisor for NHLC, was seeking the
best method of keeping product on the shelves until it was purchased.
“By implementing the new networked video surveillance systems,
we have met the state’s goal of improving facility security and loss
prevention,” Simon said.
The state had experienced an increase in sales and profitability,
some of which was due to security measures already in place, designed
to thwart theft where the majority of sales traffic is: inside the
“We could have used any security system we wanted, but we chose
one that was agnostic (compatible with any type of camera) so there
was no conflict of interest,” Simon said. “Our goal was an open platform
capable of performing any task we felt necessary.”
NHLC doesn’t reveal specific details about its camera systems,
locations and activities, but they are particularly pleased with the Salient
VMS as the core of their new video surveillance systems.
“The installation included interior camera solutions and exterior
cameras for perimeter protection. We choose to use the Salient system
because it’s versatile, feature rich, and it’s easy to use, all things
that are appreciated by the end user,” Tigerman said. “The open platform
makes all the difference. We also choose to work with Salient’s
server hardware platform because of its exceptional dependability
and industry leading warranty.”
The Final Upgrades
Griffon Security Technologies is currently working on the final
upgrades, at least until the next round of security solutions come
online, and are continually committed to providing the best technology
in the industry for loss prevention and facility security. In
the new fiscal year, Griffon expects to build on the newly upgraded
system by initiating training for store staff, ensuring employees in
all stores statewide are comfortable with its use.
“It will be a great benefit for every New Hampshire Liquor store to
be on the same platform, rather than juggling video from stores that
have different standards,” Tigerman said. “From a maintenance and
training standpoint, having all the systems running the same protocol
will make a huge difference for any maintenance issues that may arise.”
Griffon Security Technologies has signed a 10-year maintenance
agreement with the state liquor commission, assuring a quality response
to any security questions and offering a standard plan of action.
Best of all for the state commissioners, the New Hampshire Liquor
Commission can feel confident that the security activities are in
good hands with an integrator that has not only
done the installation, giving them an intimate
understanding of its capabilities and construction,
but is fully committed to providing the type
of support that its employees and administrators
can rely on.
This article originally appeared in the January 2018 issue of Security Today.