A New Age in Incident Response on Display at GSX

A New Age in Incident Response on Display at GSX

How companies can change their approaches to social media platforms, to the benefit of customers.

One of the undeniable facts underlying nearly every exhibition at GSX in Chicago is the growing security concerns and challenges faced by every organization, regardless of size. Active shooter threats and cybersecurity breaches seem to be on everyone’s minds. I can see one example from the Security Today booth. Evolv Technology’s sign hangs in the distance, reading: “Stop Active Shooters. Introducing Evolv Express.”

Edward Ajaeb, the founder and president of private investigation firm Nighthawk Strategies, told me on Wednesday that the changing nature of these threats requires a different response. Earlier this week, Ajaeb led a well-attended educational session that zoned in on online and social media investigations.

His presentation included case studies in which suspected shooters were investigated through social media sites, including the Las Vegas shooting in 2017 and the most recent highway shooting in Odessa, Texas. One of Ajaeb’s key takeaways from the presentation was that a large portion of security professionals are not yet well-versed in social media sites outside of Facebook and Twitter.

Ajaeb has found Venmo, Skype and Snapchat particularly useful in conducting investigations due to the apps’ features that offer information that is readily available to the public. For example, Venmo (which is owned by PayPal) keeps transactions between two users public by default and has an easily searchable database that allows private investigators to track when a user had contact with another person and an idea of what that contact was.

Using social platforms to conduct investigations is not new, but the platforms that house important information, from your location to your mindset at a certain time of day, are changing every day, if not every hour.

Ajaeb’s observations about the industry’s widespread lack of knowledge of the latest social media platforms -- outside of firms that offer social media intel and monitoring services -- reflects how much growth the industry could see in this area. I look forward to seeing how the industry can learn from people in the field and translate that knowledge into better services for their customers.

About the Author

Haley Samsel is an Associate Content Editor for the Infrastructure Solutions Group at 1105 Media.

Featured

  • Report: 15 Percent of All Emails Sent in 2023 Were Malicious

    VIPRE Security Group recently released its report titled “Email Security in 2024: An Expert Look at Email-Based Threats”. The 2024 predictions for email security in this report are based on an analysis of over 7 billion emails processed by VIPRE worldwide during 2023. This equates to almost one email for everyone on the planet. Of those, roughly 1 billion (or 15%) were malicious. Read Now

  • ASIS Announces ANSI-Approved Cannabis Security Standard

    ASIS International, a leading authority in security standards and guidelines, proudly announces the release of a pioneering American National Standards Institute (ANSI)-approved standard dedicated to cannabis security. This best-in-class standard, meticulously developed by industry experts, sets a new benchmark by providing comprehensive requirements and guidance for the design, implementation, monitoring, evaluation, and maintenance of a cannabis security program. Read Now

  • ISC West Announces Keynote Lineup

    ISC West, in collaboration with premier sponsor the Security Industry Association (SIA), announced this year’s dynamic trio of speakers that will headline the Keynote Series at ISC West 2024. Read Now

    • Industry Events
  • Government is Top Targeted Industry for DDoS Attacks in Q4 2023

    The government sector experienced a surge of DDoS attacks in Q4 according to Lumen Technologies (NYSE: LUMN), a global leader in integrated network and cybersecurity solutions. The Lumen Quarterly DDoS & Application Threat Report for Q4 2023 analyzes data from its DDoS mitigation platform and application protection partner, ThreatX, to provide an overview of the DDoS and application-layer attacks that targeted organizations in the last quarter of 2023. Read Now

Featured Cybersecurity

Whitepapers

New Products

  • EasyGate SPT and SPD

    EasyGate SPT SPD

    Security solutions do not have to be ordinary, let alone unattractive. Having renewed their best-selling speed gates, Cominfo has once again demonstrated their Art of Security philosophy in practice — and confirmed their position as an industry-leading manufacturers of premium speed gates and turnstiles. 3

  • Hanwha QNO-7012R

    Hanwha QNO-7012R

    The Q Series cameras are equipped with an Open Platform chipset for easy and seamless integration with third-party systems and solutions, and analog video output (CVBS) support for easy camera positioning during installation. A suite of on-board intelligent video analytics covers tampering, directional/virtual line detection, defocus detection, enter/exit, and motion detection. 3

  • Camden CV-7600 High Security Card Readers

    Camden CV-7600 High Security Card Readers

    Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure. 3