ADT Partners With Uber to Provide In-App Safety Feature for Riders and Drivers Nationwide

ADT recently announced a partnership with Uber to integrate ADT mobile safety solutions into the Uber app for riders and drivers. Uber users in the United States can now get live help, via phone or text, from ADT professional monitoring agents.

Uber joins a growing number of enterprise customers that utilize Safe by ADT to power their app-based mobile safety features. The Safe by ADT platform seamlessly integrates with app-based service providers to help protect millions of gig economy workers and patrons, providing them with access to reassurance and emergency services when they need it most, powered by ADT’s 24/7 professional monitoring.

“Uber’s partnership with ADT is a powerful endorsement of Safe by ADT and the trust they place in us to help protect riders and drivers who use its platform,” said Peter Skeadas, Director of Business and Corporate Development at ADT. “It also establishes ADT as a partner of choice when it comes to keeping mobile workers and patrons safe and continues to expand our presence beyond the home.”

Uber’s “Live Help from a Safety Agent” feature, powered by Safe by ADT, is fully integrated into the Uber app. Anyone who uses Uber can access ADT’s 24/7 professional monitoring while on a trip by tapping on the Safety Toolkit, and can receive reassurance if they are feeling uncomfortable during their ride or request emergency response, if needed.

Once a call or text exchange is initiated, an ADT agent can monitor an ongoing trip, stay in contact throughout the trip, and call 911 on the user’s behalf with key trip details, such as the vehicle’s make, model, license plate number and GPS location. In an emergency, providing these details directly to 911 is critical to saving time when every second matters.

“Being able to provide safety services from a recognizable and trusted brand like ADT in our Safety Toolkit will be invaluable in helping Uber users navigate uncomfortable situations,” said Rebecca Payne, Lead Safety Product Manager at Uber. “This new feature will give users additional peace of mind knowing that ‘Live Help from a Safety Agent’ is available right in the app whenever they need it.”

Featured

  • New Report Reveals Top Trends Transforming Access Controller Technology

    Mercury Security, a provider in access control hardware and open platform solutions, has published its Trends in Access Controllers Report, based on a survey of over 450 security professionals across North America and Europe. The findings highlight the controller’s vital role in a physical access control system (PACS), where the device not only enforces access policies but also connects with readers to verify user credentials—ranging from ID badges to biometrics and mobile identities. With 72% of respondents identifying the controller as a critical or important factor in PACS design, the report underscores how the choice of controller platform has become a strategic decision for today’s security leaders. Read Now

  • Overwhelming Majority of CISOs Anticipate Surge in Cyber Attacks Over the Next Three Years

    An overwhelming 98% of chief information security officers (CISOs) expect a surge in cyber attacks over the next three years as organizations face an increasingly complex and artificial intelligence (AI)-driven digital threat landscape. This is according to new research conducted among 300 CISOs, chief information officers (CIOs), and senior IT professionals by CSC1, the leading provider of enterprise-class domain and domain name system (DNS) security. Read Now

  • ASIS International Introduces New ANSI-Approved Investigations Standard

    • Guard Services
  • Cloud Security Alliance Brings AI-Assisted Auditing to Cloud Computing

    The Cloud Security Alliance (CSA), the world’s leading organization dedicated to defining standards, certifications, and best practices to help ensure a secure cloud computing environment, today introduced an innovative addition to its suite of Security, Trust, Assurance and Risk (STAR) Registry assessments with the launch of Valid-AI-ted, an AI-powered, automated validation system. The new tool provides an automated quality check of assurance information of STAR Level 1 self-assessments using state-of-the-art LLM technology. Read Now

  • Report: Nearly 1 in 5 Healthcare Leaders Say Cyberattacks Have Impacted Patient Care

    Omega Systems, a provider of managed IT and security services, today released new research that reveals the growing impact of cybersecurity challenges on leading healthcare organizations and patient safety. According to the 2025 Healthcare IT Landscape Report, 19% of healthcare leaders say a cyberattack has already disrupted patient care, and more than half (52%) believe a fatal cyber-related incident is inevitable within the next five years. Read Now

New Products

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction.

  • Camden CV-7600 High Security Card Readers

    Camden CV-7600 High Security Card Readers

    Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure.

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.