ADT Monitoring staff cutting blue ribbon

ADT Unveils Renovated Texas Monitoring Center

A $2 million facility upgrade in Irving expands collaboration space and equipment for emergency response teams.

Security systems provider ADT has completed a $2 million renovation of its North Texas monitoring facility, introducing upgraded equipment and dedicated workspace to streamline coordination during emergency calls.

The Irving hub, one of six company-owned monitoring centers nationwide, processes a major share of the firm's round-the-clock alarm and dispatch traffic. Upgrades to the site include overhauled workstation hardware, expanded areas for dispatchers and shared work zones intended to bring product engineering and monitoring personnel together.

During an unveiling event on National First Responders Day, company officials recognized nine dispatch operators for handling critical fire and medical emergencies. The company also distributed $30,000 in local grants, splitting the funding evenly between the Irving Police Athletic League and Grey Matters to Firefighters, an occupational cancer awareness nonprofit.

About the Author

Jesse Jacobs is assistant editor of SecurityToday.com.

Featured

New Products

  • EZinfo™ Conversational AI, Powered by Whoo

    EZinfo™ Conversational AI, Powered by Whoo

    Add wayfinding, real-time information and support in more than 40 languages to emergency call stations, while keeping their connection to help in an emergency.

  • ADI Control4 product image

    ADI Control4® X4 & Control4® Connect

    Drive long-term system value and reduce post-installation friction with a visually redesigned control interface paired with a secure, future-ready smart service framework.

  • Schlage Sense Pro

    Schlage Sense Pro™ Smart Deadbolt

    Deliver true hands-free entry and reliable smart home integration with a premium deadbolt featuring Schlage Converge™ technology and native Matter over Thread support.