Monitronics Launches New Consumer Web Site

  • Jan 30, 2009

Monitronics recently announced the launch of its new customer-account interface, MyMonitronics, aimed at bolstering the company’s online service offerings.

The move follows on the heels of the sweeping overhaul of the company’s main Web site, http://www.monitronics.com, as well as its selection by global market growth experts Frost & Sullivan as the 2008 North American Alarm Service Provider of the Year.

According to company officials, MyMonitronics was built in direct response to customer feedback, and updates the company’s business practices. MyMonitronics allows end-users to manage all aspects of their accounts at the Web site.

“We designed our site in the wake of an intensive, year-long research effort aimed at improving our award-winning customer-service,” said Mitch Clarke, vice president of marketing. “Monitronics.com and MyMonitronics are just the first of many steps we’ll be undertaking to make sure we continue to give our customers exactly what they need and want.”

MyMonitronics lets users pay bills, download product user manuals, enroll in direct debit payment programs, and take advantage of business-referral rewards programs, among other features. The site also features video testimonials from Monitronics customers from across the country, and provides targeted alarm product information aimed specifically for families, single parents and seniors.

Featured

  • Enhancing Security and Business Intelligence

    From border security to parking lots, ALPR has gained traction across multiple use cases as the technology becomes more accurate and affordable than ever. I spoke with Jason Cook, business development director at Vaxtor, a leader in ALPR AI-based analytics, and Rui Barbosa, category manager, Surveillance Products at i-PRO, a maker of AI-enabled security cameras, to delve into the latest advancements and applications of ALPR technology. Automated License Plate Recognition (ALPR) has transformed significantly over the years, evolving from a niche technology into a powerful tool for a wide range of applications, particularly in border security. Read Now

  • Leveraging Smart Sensors

    The integration of smart sensors with data-driven video technology provides schools with a comprehensive solution to enhance safety and security. This combination offers advanced capabilities such as environmental monitoring, audio analytics, vape detection and unified data management, empowering schools to create a secure and healthy learning environment for students and staff. Read Now

  • Unlocking the End-user Perception

    An observation as a creator of identity verification solutions is that while industry leaders are often excited by the opportunity to leverage biometrics, there are often concerns raised about the end-user mindset during the conversation. Primarily, what are end-users’ expectations of biometric technology? What concerns might they have about its usage to authenticate and protect their access? Read Now

  • 4 Killed, 9 Injured at Georgia High School Shooting

    Four people were killed and nine were hospitalized after a shooting at Apalachee High School in Winder, Georgia on Wednesday. That’s according to CNN. Read Now

Most   Popular

Featured Cybersecurity

Webinars

New Products

  • Mobile Safe Shield

    Mobile Safe Shield

    SafeWood Designs, Inc., a manufacturer of patented bullet resistant products, is excited to announce the launch of the Mobile Safe Shield. The Mobile Safe Shield is a moveable bullet resistant shield that provides protection in the event of an assailant and supplies cover in the event of an active shooter. With a heavy-duty steel frame, quality castor wheels, and bullet resistant core, the Mobile Safe Shield is a perfect addition to any guard station, security desks, courthouses, police stations, schools, office spaces and more. The Mobile Safe Shield is incredibly customizable. Bullet resistant materials are available in UL 752 Levels 1 through 8 and include glass, white board, tack board, veneer, and plastic laminate. Flexibility in bullet resistant materials allows for the Mobile Safe Shield to blend more with current interior décor for a seamless design aesthetic. Optional custom paint colors are also available for the steel frame. 3

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols. 3

  • Unified VMS

    AxxonSoft introduces version 2.0 of the Axxon One VMS. The new release features integrations with various physical security systems, making Axxon One a unified VMS. Other enhancements include new AI video analytics and intelligent search functions, hardened cybersecurity, usability and performance improvements, and expanded cloud capabilities 3