G4S Monitoring and Data Center Deploys Internal Training

  • Nov 18, 2010

G4S has established a training program developed by its North America Training Institute (NATI) for Video Monitoring Support and Data Center (VMSDC) Remote Guarding Certification, to ensure operators work in tandem with on-site security staff and local authorities.

All operators have completed the training and are required to do so as part of the company's continuing education program.

This certification testifies that these operators have achieved proficiency. Program courses cover areas of remote guarding such as basic duties of private security personnel, security interviewing techniques, the techniques of effective patrol, ethics in security, and conflict management, to name a few.

Completion of the program provides G4S operators the knowledge and skill to communicate and interact effectively and professionally with on-site guards and law enforcement. The training enables G4S to leverage the concept of technology and manned guarding by taking technically skilled personnel and giving them manned guarding skill sets.

“If the industry terminology for what we are doing is "remote guarding," what better way to do it than having the VMSDC staff trained to some degree as guards” said Jerry Cordasco, vice president of operations.

NATI was named one of three world-class corporate universities in Nathan Greeno's book, Corporate Learning Strategies, published by the American Society for Training and Development. NATI has also been recognized by the American Society for Training & Development with a 2009 BEST Award.

Quality training has been a key differentiator since the company's earliest days. G4S' security training programs are developed by the NATI trainers─who have post-graduate degrees and years of experience in the military and/or security industry.

G4S NATI was selected by the Smithsonian Institution to conduct a comprehensive training needs analysis, design five programs of instruction, and to train its 600-plus member in-house security staff in fundamental security duties and supervisory responsibilities over a five-year period.

Featured

  • The Evolution of IP Camera Intelligence

    As the 30th anniversary of the IP camera approaches in 2026, it is worth reflecting on how far we have come. The first network camera, launched in 1996, delivered one frame every 17 seconds—not impressive by today’s standards, but groundbreaking at the time. It did something that no analog system could: transmit video over a standard IP network. Read Now

  • From Surveillance to Intelligence

    Years ago, it would have been significantly more expensive to run an analytic like that — requiring a custom-built solution with burdensome infrastructure demands — but modern edge devices have made it accessible to everyone. It also saves time, which is a critical factor if a missing child is involved. Video compression technology has played a critical role as well. Over the years, significant advancements have been made in video coding standards — including H.263, MPEG formats, and H.264—alongside compression optimization technologies developed by IP video manufacturers to improve efficiency without sacrificing quality. The open-source AV1 codec developed by the Alliance for Open Media—a consortium including Google, Netflix, Microsoft, Amazon and others — is already the preferred decoder for cloud-based applications, and is quickly becoming the standard for video compression of all types. Read Now

  • Cost: Reactive vs. Proactive Security

    Security breaches often happen despite the availability of tools to prevent them. To combat this problem, the industry is shifting from reactive correction to proactive protection. This article will examine why so many security leaders have realized they must “lead before the breach” – not after. Read Now

  • Achieving Clear Audio

    In today’s ever-changing world of security and risk management, effective communication via an intercom and door entry communication system is a critical communication tool to keep a facility’s staff, visitors and vendors safe. Read Now

  • Beyond Apps: Access Control for Today’s Residents

    The modern resident lives in an app-saturated world. From banking to grocery delivery, fitness tracking to ridesharing, nearly every service demands another download. But when it comes to accessing the place you live, most people do not want to clutter their phone with yet another app, especially if its only purpose is to open a door. Read Now

Most   Popular

New Products

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.

  • EasyGate SPT and SPD

    EasyGate SPT SPD

    Security solutions do not have to be ordinary, let alone unattractive. Having renewed their best-selling speed gates, Cominfo has once again demonstrated their Art of Security philosophy in practice — and confirmed their position as an industry-leading manufacturers of premium speed gates and turnstiles.

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction.