North American Video Begins Service and Maintenance for Supermarket Retailer

  • Oct 04, 2011

North American Video has begun servicing and maintenance of the video surveillance systems in all retail outlets across The Great Atlantic and Pacific Tea Company. A total of more than 330 stores across seven states fall under their family of supermarkets and include A&P, The Food Emporium, Pathmark, SuperFresh, Best Cellars, Waldbaum’s and Food Basics retail banners.

“NAV’s commitment to high quality service, prompt response times and understanding of the how the technology deployed impacts The Great Atlantic and Pacific Tea Company’s business objectives enabled us to earn this business” said Jason Oakley, CEO, North American Video. “In a retail environment, the surveillance system is critical for loss prevention and liability management. Our account management team worked with A&P leadership to allocate the right number of resources and develop a specific set of procedures to meet A&P’s operational needs.”

“Industry-wide, loss prevention executives struggle to find a video and security technology service provider with reasonable rates and qualified technicians who make decisions with the customer's best interest in mind,” said Jim D'Arcy, director of asset protection, The Great Atlantic and Pacific Tea Company. “NAV has become a true partner with A&P. Their service group consistently communicates with our team and they always act with a sense of urgency. The sales division is honest and always offers multiple solutions to complex issues. We're looking forward to doing business with NAV well into the future."

NAV continues to grow its service portfolio annually with the steady addition of new business. In the case of The Great Atlantic and Pacific Tea Company, NAV has appointed an account manager to be a single point of contact, allocated a team of dedicated service technicians and will carry inventory of critical components to ensure timely response and resolution of all issues.

Featured

  • UL Solutions Launches Artificial Intelligence Safety Certification Services

    UL Solutions Inc., a global leader in safety science, today announced the launch of artificial intelligence (AI) safety certification services, enabling comprehensive assessments for evaluating the safety of AI-powered products. Read Now

  • ESA Announces Initiative to Introduce the SECURE Act in State Legislatures

    The Electronic Security Association (ESA), the national voice for the electronic security and life safety industry, has announced plans to introduce the SECURE Act in state legislatures across the country beginning in 2025. The proposal, known as Safeguarding Election Candidates Using Reasonable Expenditures, provides a clear framework that allows candidates and elected officials to use campaign funds for professional security services. Read Now

    • Guard Services

  • Ransomware Attacks Rise for the First Time in Six Months

    Ransomware attacks have risen for the first time in six months, increasing by 28% month-on-month to 421 attacks. While overall attack volume remained below 500, the uptick may signal a renewed escalation heading into the year’s most active period for cyber criminals. Read Now

  • Report: 47 Percent of Security Service Providers Are Not Yet Using AI or Automation Tools

    Trackforce, a provider of security workforce management platforms, today announced the launch of its 2025 Physical Security Operations Benchmark Report, an industry-first study that benchmarks both private security service providers and corporate security teams side by side. Based on a survey of over 300 security professionals across the globe, the report provides a comprehensive look at the state of physical security operations. Read Now

    • Guard Services

  • Identity Governance at the Crossroads of Complexity and Scale

    Modern enterprises are grappling with an increasing number of identities, both human and machine, across an ever-growing number of systems. They must also deal with increased operational demands, including faster onboarding, more scalable models, and tighter security enforcement. Navigating these ever-growing challenges with speed and accuracy requires a new approach to identity governance that is built for the future enterprise. Read Now

Most   Popular

New Products

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.

  • EasyGate SPT and SPD

    EasyGate SPT SPD

    Security solutions do not have to be ordinary, let alone unattractive. Having renewed their best-selling speed gates, Cominfo has once again demonstrated their Art of Security philosophy in practice — and confirmed their position as an industry-leading manufacturers of premium speed gates and turnstiles.

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation.