Monitronics Honored with Fifth Frost & Sullivan Award

  • Mar 19, 2015

Global market research firm Frost & Sullivan has recognized Monitronics as Company of the Year in the North American Residential Security Services industry for 2014. It is the fifth time that Monitronics has been recognized by Frost & Sullivan for best practices in growth, innovation and leadership in the home security industry.

Monitronics was first honored by Frost & Sullivan in 2008, and subsequently in 2010, 2011 and 2013. The latest honor was presented at a gala dinner on Tuesday, March 10, in San Diego, Calif.

“Monitronics’ holistic approach toward providing an innovative and complete solution, coupled with its strong focus on customer value and customer satisfaction, clearly demonstrates the company’s expertise in the residential security services market,” said Shekar Gopalan, senior partner at Frost & Sullivan.

Monitronics continued to build its reputation in 2014 as recipient of the Police Dispatch Quality (PDQ) award, an industry-wide recognition of the company’s commitment to reducing false alarms. Monitronics had the distinction of being the first monitoring specialist, as opposed to an installation-focused company, to receive the award.

The company’s large national presence is defined by a consistently high level of customer service and a commitment to a dedicated network of authorized dealers. Customers select equipment from the industry’s leading home security brands and receive 24-hour monitoring from Monitronics’ Alarm Response Center, which continues to win awards for its efforts to improve response times and reduce false alarms through consumer awareness.

“In an increasingly competitive climate, we remain strongly committed not only to providing outstanding customer service, but also to working with our dealers to help them achieve success,” said Bruce Mungiguerra, Monitronics vice president of operations. “We’re proud that Frost & Sullivan has chosen to honor our commitment and innovation for a fifth time.”

Featured

  • Security Today Announces 2025 CyberSecured Award Winners

    Security Today is pleased to announce the 2025 CyberSecured Awards winners. Sixteen companies are being recognized this year for their network products and other cybersecurity initiatives that secure our world today. Read Now

  • Empowering and Securing a Mobile Workforce

    What happens when technology lets you work anywhere – but exposes you to security threats everywhere? This is the reality of modern work. No longer tethered to desks, work happens everywhere – in the office, from home, on the road, and in countless locations in between. Read Now

  • TSA Introduces New $45 Fee Option for Travelers Without REAL ID Starting February 1

    The Transportation Security Administration (TSA) announced today that it will refer all passengers who do not present an acceptable form of ID and still want to fly an option to pay a $45 fee to use a modernized alternative identity verification system, TSA Confirm.ID, to establish identity at security checkpoints beginning on February 1, 2026. Read Now

  • The Evolution of IP Camera Intelligence

    As the 30th anniversary of the IP camera approaches in 2026, it is worth reflecting on how far we have come. The first network camera, launched in 1996, delivered one frame every 17 seconds—not impressive by today’s standards, but groundbreaking at the time. It did something that no analog system could: transmit video over a standard IP network. Read Now

  • From Surveillance to Intelligence

    Years ago, it would have been significantly more expensive to run an analytic like that — requiring a custom-built solution with burdensome infrastructure demands — but modern edge devices have made it accessible to everyone. It also saves time, which is a critical factor if a missing child is involved. Video compression technology has played a critical role as well. Over the years, significant advancements have been made in video coding standards — including H.263, MPEG formats, and H.264—alongside compression optimization technologies developed by IP video manufacturers to improve efficiency without sacrificing quality. The open-source AV1 codec developed by the Alliance for Open Media—a consortium including Google, Netflix, Microsoft, Amazon and others — is already the preferred decoder for cloud-based applications, and is quickly becoming the standard for video compression of all types. Read Now

Most   Popular

New Products

  • Camden CV-7600 High Security Card Readers

    Camden CV-7600 High Security Card Readers

    Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure.

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge.

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation.