Bosch Announces Nearly 4,000 Customers Trained In 2008

Bosch Security Systems Inc. recently announced it trained nearly 4,000 customers in 2008 -- an increase of more than 40 percent comapred with the number of people who participated in courses the previous year.

“We attribute this significant up tick to a combination of factors,” said Jim Musshafen, director of customer solutions support for Bosch Security Systems. “The growth in adoption of IP-based security systems has created amplified demand for training on these technologies. Additionally, we have been successful in our efforts to make training more accessible to customers -- with new online options and an increase in classroom training courses and facilities in 2008.”

Bosch currently offers 13 online training courses, which can be taken in modules, on demand whenever it is most convenient for the customer. With a range of eLearning offerings, Bosch enables customers to advance their knowledge and expertise without the expense of travel or time away from billable client activities.

At six training facilities spread throughout the country, Bosch also delivers 17 in-depth classroom courses -- each held multiple times throughout the year. Covering various topics on video surveillance, access control, intrusion detection and integrated security systems, many classes focus on the installation, programming and troubleshooting of dependable end-to-end IP systems as well as on solutions for migrating from analog to IP-based systems.

In response to customers’ needs, Bosch will continue to focus on expanding training offerings in 2009 with the introduction of online learning programs featuring simulations and a certified Train the Trainer program.

For more information on Bosch training and to view a schedule of upcoming classroom courses, visit http://training.boschsecurity.us/.

Featured

New Products

  • A8V MIND

    A8V MIND

    Hexagon’s Geosystems presents a portable version of its Accur8vision detection system. A rugged all-in-one solution, the A8V MIND (Mobile Intrusion Detection) is designed to provide flexible protection of critical outdoor infrastructure and objects. Hexagon’s Accur8vision is a volumetric detection system that employs LiDAR technology to safeguard entire areas. Whenever it detects movement in a specified zone, it automatically differentiates a threat from a nonthreat, and immediately notifies security staff if necessary. Person detection is carried out within a radius of 80 meters from this device. Connected remotely via a portable computer device, it enables remote surveillance and does not depend on security staff patrolling the area.

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.