Monitronics Debuts Alarm.com Solutions

  • Apr 01, 2009

Monitronics is set to debut the full range of Alarm.com video monitoring services at ISC West. Alarm.com gives dealers the opportunity to offer Internet-enabled video monitoring services -- keeping customers in real-time contact with what's happening in their homes or businesses.

Monitronics executives underscored the power, ease and simplicity of Alarm.com solutions.

“Alarm.com is designed for the way customers live now,” said Mitch Clarke, Monitronics vice president of marketing and business development. “First, it connects wireless security cameras to a customer’s broadband connection. Then, homeowners or businesses are able to view live video and control their security systems from anywhere via web-enabled cell, PDA or computer. For on-the-go customers, Alarm.com is like you never left home.”

With Alarm.com, dealers can now offer customers the ability to view both live video and recorded clips of activity at their monitored properties as part of a fully integrated, web-based security system. Other popular Alarm.com video-monitoring features include the ability to customize recording settings based upon a mix of motion-detection, events or a specified schedule; WiFi-capable cameras; and remote video storage, eliminating the need for a DVR.

Consumers are increasingly abandoning traditional telephone landlines in favor of cell and VOIP phones. For the first time, Alarm.com allows Monitronics dealers to offer two-way voice response features to alarm customers who lack fixed landlines. The two-way communication model integrates with GE Security’s Simon XT control panel and its built-in or an external speaker and microphone.

“Alarm.com’s cutting-edge, 100 percent wireless voice-response features bring alarm monitoring in line with recent advances in wireless technology,” Clarke said. “As always, Monitronics is committed to bringing our dealers and their customers the security products and services that fit today’s increasingly mobile lifestyles.”

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