SIA Adds New Features to Central Station Course

The Security Industry Association has added new features to its Central Station Operator/Instructor Training (CST) program.

Starting with the August class in Alexandria, Va., the CST course will include expanded instruction on:

  • ETL certification;
  • How to read formats (with an explanation of the various languages);
  • Alternate signal delivery to include IP and GSM; and other topics.
"As one of the only central station training programs to offer instruction in the classroom, not online, the CST course already provided a substantive learning experience that was enhanced by the invaluable exchange between student and trainer," SIA Director of Education Arminda Valles-Hall said. "These additions make a great product even better."

The CST course is a five-day program that provides information about the entire process of training a central station operator from experienced instructors. It identifies the necessary elements of an in-house training program and teaches techniques for evaluating progress and working with students to improve their performance. Upon completion of the course, the graduate becomes both a SIA-certified operator and a SIA-certified trainer who is authorized to certify his or her own operators.

The next CST courses are:

  • August 17-21 (Alexandria, Va.)
    Hosted by Security Industry Association
  • September 14-18 (Kissimmee, Fla.)
    Hosted by MicroKey Solutions
  • October 5-9 (Hunt Valley, Md.)
    Hosted by AlarmWatch Monitoring Services
The course fee is $550 for SIA members and $650 for non-members.

Featured

New Products

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings.