New Orleans Airport Implements NICE Situator Technology In New Security Center

  • Dec 09, 2010

NICE Systems recently announced that the Louis Armstrong New Orleans International Airport has implemented NICE's open platform situation management solution, NICE Situator, in its new Security Operations Center.

The Center serves as the coordination hub for all Airport security operations and emergency response activities. The deployment of NICE Situator is part of a larger FAA-sponsored security upgrade project undertaken by the Armstrong International Airport to meet stringent Transportation Security Administration (TSA) 1542 airport security regulations. Armstrong International Airport is the first North American airport to deploy NICE Situator. NICE partner Johnson Controls is the system integrator on the project.

The primary commercial airport for the New Orleans metropolitan area and southeast Louisiana, Armstrong International Airport served 7.8 million passengers in 2009. Through NICE Situator's open architecture, the Airport is able to integrate a number of third party systems, including a computer aided dispatch system, various video solutions, a fire alarm system, an access control solution, and other security and medical/health emergency systems. NICE Situator ties all of these diverse security and safety systems together, in order to correlate data and alert dispatchers in real time to incidents that require attention.

For example, a specific alert that comes from the access control system at a jet bridge, the protected passenger walkway used to board the airplane, will automatically trigger an alert from NICE Situator, providing the complete operational picture in real-time, including the relevant video feed, status of sensors, and maps showing the location coordinates of the incident.

NICE Situator's framework for automating complex response workflows also ensures that dispatchers follow standard operating procedures (SOPs) when handling any threat or emergency.

NICE Situator is helping the Armstrong International Airport comply with TSA 1542's directives, specifically with respect to preventing and detecting unauthorized entry to secured areas, evaluating threats in accordance with the Airport's security program, and if emergencies do occur, taking appropriate actions as specified in the Airport's emergency plan.

"At Armstrong International Airport we are proud to employ world-class security and safety technologies from many different companies, and NICE Situator is the centerpiece of that," said John M. Lyon, telecommunications manager for Armstrong International Airport. "With NICE Situator, our dispatchers are able to immediately get a single view of a situation across our many different security and safety systems, with real-time analysis and alerts, and embedded response plans to guide their actions."

"Normally it could take a year to customize a solution of this magnitude, but with NICE Situator, we were able to accelerate the deployment and complete the initial implementation in a matter of weeks. We are looking forward to working with NICE on future enhancements and expansions." 
 

Featured

  • Achieving Clear Audio

    In today’s ever-changing world of security and risk management, effective communication via an intercom and door entry communication system is a critical communication tool to keep a facility’s staff, visitors and vendors safe. Read Now

  • Beyond Apps: Access Control for Today’s Residents

    The modern resident lives in an app-saturated world. From banking to grocery delivery, fitness tracking to ridesharing, nearly every service demands another download. But when it comes to accessing the place you live, most people do not want to clutter their phone with yet another app, especially if its only purpose is to open a door. Read Now

  • Survey: 48 Percent of Worshippers Feel Less Safe Attending In-Person Services

    Almost half (48%) of those who attend religious services say they feel less safe attending in-person due to rising acts of violence at places of worship. In fact, 39% report these safety concerns have led them to change how often they attend in-person services, according to new research from Verkada conducted online by The Harris Poll among 1,123 U.S. adults who attend a religious service or event at least once a month. Read Now

  • AI Used as Part of Sophisticated Espionage Campaign

    A cybersecurity inflection point has been reached in which AI models has become genuinely useful in cybersecurity operation. But to no surprise, they can used for both good works and ill will. Systemic evaluations show cyber capabilities double in six months, and they have been tracking real-world cyberattacks showing how malicious actors were using AI capabilities. These capabilities were predicted and are expected to evolve, but what stood out for researchers was how quickly they have done so, at scale. Read Now

  • Why the Future of Video Security Is Happening Outside the Cloud

    For years, the cloud has captivated the physical security industry. And for good reasons. Remote access, elastic scalability and simplified maintenance reshaped how we think about deploying and managing systems. Read Now

Most   Popular

New Products

  • EasyGate SPT and SPD

    EasyGate SPT SPD

    Security solutions do not have to be ordinary, let alone unattractive. Having renewed their best-selling speed gates, Cominfo has once again demonstrated their Art of Security philosophy in practice — and confirmed their position as an industry-leading manufacturers of premium speed gates and turnstiles.

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge.