Caribbean Casino Upgrades To IP Video Solution

The largest casino in the Caribbean has seen its surveillance operation completely transformed following the installation of an IP video solution from IndigoVision.

The 35,000 square foot Royal Beach Casino in St. Kitts is now running a more efficient business having deployed the latest digital surveillance technology.

The 349-camera system was designed and installed by IndigoVision’s Authorized Partner and casino specialist, Southwest Surveillance.

“The major drawback of the original analog/DVR surveillance system and one of the main drivers for replacing it was the loss of video frames, making dispute resolution unreliable and costly,” said Scott Jensen, director of surveillance at the casino. “One of the reasons for choosing IndigoVision was their unique guarantee of no lost frames under any circumstance. This combined with excellent image quality has enabled us to transform our surveillance operation.”

IndigoVision’s ‘Control Center’ Security Management Software is used by the surveillance team to view live video and review recorded footage following an incident or dispute.

“The usability of the software is very important for the casino,” Jensen said, “using the advanced motion search tools has helped us to reduce our review time by more than 50 percent. This means less downtime on the gaming tables, which is good for business. Speedy resolution of disputes is good for the casino and our customers.”

The new IP video technology has allowed the Casino to gain other benefits for its business. The overall equipment footprint has been reduced by nearly 70 percent, with the number of equipment racks down from 14 to 4, saving space and energy consumption.

The more efficient operator environment afforded by the ‘Control Center’ software has also enabled the Casino to reduce the size of its surveillance team. Unlike the original system, IndigoVision’s distributed architecture allows remote viewing from a workstation connected to any point on the network. In addition to 8 workstations in the surveillance control room, the president and CFO can both access the system from PC’s at their desks.

“The Caribbean doesn’t have a local gaming board that dictates our surveillance requirements”, Jensen said. “This has given us the flexibility to design a system that not only exceeds industry norms for surveillance, but also allows us to be a smarter and more efficient business. Installation of the new system only took a few months and in that time we suffered no downtime, testament to IndigoVision’s technology and to the team at Southwest Surveillance.”

IndigoVision’s IP video has extensive integration capability allowing third-party security systems to be tightly integrated with the surveillance system and the alarm management facilities within ‘Control Center’. The casino has used this capability to interface to a series of panic alarms, which are located in the cash cages and around the gaming floor. When a panic button is pressed the nearest camera feed is automatically displayed in the control room and an alarm is raised. This enables the operators to instantly analyze the situation and respond quickly to any incident.

To further reduce any potential downtime, the casino opted for a redundant recording solution. A total of 4 IndigoVision NVR servers with 80TB of attached storage have been installed, with one of the NVRs dedicated as a fail over. In the event of an NVR failure or during routine maintenance the backup NVR automatically starts recording, ensuring no interruption.

Featured

  • Progressing in Capabilities

    Progressing in Capabilities

    Hazardous areas within industries like oil and gas, manufacturing, agriculture and the like, have long-sought reliable video surveillance cameras and equipment that can operate safely in these harsh and unpredictable environments. Read Now

  • A Comprehensive Nationwide Solution

    A Comprehensive Nationwide Solution

    Across the United States, manufacturing facilities, distribution centers, truck yards, parking lots and car dealerships all have a common concern. They are targets for catalytic converters. In nearly every region, cases of catalytic converter thefts have skyrocketed. Read Now

  • Planning for Your Perimeter

    Planning for Your Perimeter

    The perimeter is an organization’s first line of defense and a critical element of any security and surveillance program. Even if a building’s interior or exterior security is strong, without a solid perimeter surveillance approach any company or business is vulnerable. Read Now

  • The Key Issue

    The Key Issue

    It is February 2014. A woman is getting ready in her room on a cruise ship when she hears a knock on the door; it is a crewmember delivering breakfast. She is not presentable so she tells him to leave it by the door. Read Now

Featured Cybersecurity

New Products

  • ComNet CNGE6FX2TX4PoE

    The ComNet cost-efficient CNGE6FX2TX4PoE is a six-port switch that offers four Gbps TX ports that support the IEEE802.3at standard and provide up to 30 watts of PoE to PDs. It also has a dedicated FX/TX combination port as well as a single FX SFP to act as an additional port or an uplink port, giving the user additional options in managing network traffic. The CNGE6FX2TX4PoE is designed for use in unconditioned environments and typically used in perimeter surveillance. 3

  • VideoEdge 2U High Capacity Network Video Recorder

    VideoEdge 2U High Capacity Network Video Recorder

    Johnson Controls announces a powerful recording solution to meet demanding requirements with its VideoEdge 2U High Capacity Network Video Recorder. This solution combines the powerful capabilities of victor with the intelligence of VideoEdge NVRs, fueled by Tyco Artificial Intelligence, for video management that provides actionable insights to save time, money and lives. 3

  • CyberAudit Introduced to Manage Systems, Intuitive Interface

    CyberAudit Web

    CyberLock, Inc. announces the release of CyberAudit Web 9.4! CyberAudit-Web (CAW), the software suite for managing CyberLock systems, provides an intuitive interface to assign keys, set expirations, monitor staff and configure access schedules. 3