Caribbean Casino Upgrades To IP Video Solution

  • Dec 15, 2010

The largest casino in the Caribbean has seen its surveillance operation completely transformed following the installation of an IP video solution from IndigoVision.

The 35,000 square foot Royal Beach Casino in St. Kitts is now running a more efficient business having deployed the latest digital surveillance technology.

The 349-camera system was designed and installed by IndigoVision’s Authorized Partner and casino specialist, Southwest Surveillance.

“The major drawback of the original analog/DVR surveillance system and one of the main drivers for replacing it was the loss of video frames, making dispute resolution unreliable and costly,” said Scott Jensen, director of surveillance at the casino. “One of the reasons for choosing IndigoVision was their unique guarantee of no lost frames under any circumstance. This combined with excellent image quality has enabled us to transform our surveillance operation.”

IndigoVision’s ‘Control Center’ Security Management Software is used by the surveillance team to view live video and review recorded footage following an incident or dispute.

“The usability of the software is very important for the casino,” Jensen said, “using the advanced motion search tools has helped us to reduce our review time by more than 50 percent. This means less downtime on the gaming tables, which is good for business. Speedy resolution of disputes is good for the casino and our customers.”

The new IP video technology has allowed the Casino to gain other benefits for its business. The overall equipment footprint has been reduced by nearly 70 percent, with the number of equipment racks down from 14 to 4, saving space and energy consumption.

The more efficient operator environment afforded by the ‘Control Center’ software has also enabled the Casino to reduce the size of its surveillance team. Unlike the original system, IndigoVision’s distributed architecture allows remote viewing from a workstation connected to any point on the network. In addition to 8 workstations in the surveillance control room, the president and CFO can both access the system from PC’s at their desks.

“The Caribbean doesn’t have a local gaming board that dictates our surveillance requirements”, Jensen said. “This has given us the flexibility to design a system that not only exceeds industry norms for surveillance, but also allows us to be a smarter and more efficient business. Installation of the new system only took a few months and in that time we suffered no downtime, testament to IndigoVision’s technology and to the team at Southwest Surveillance.”

IndigoVision’s IP video has extensive integration capability allowing third-party security systems to be tightly integrated with the surveillance system and the alarm management facilities within ‘Control Center’. The casino has used this capability to interface to a series of panic alarms, which are located in the cash cages and around the gaming floor. When a panic button is pressed the nearest camera feed is automatically displayed in the control room and an alarm is raised. This enables the operators to instantly analyze the situation and respond quickly to any incident.

To further reduce any potential downtime, the casino opted for a redundant recording solution. A total of 4 IndigoVision NVR servers with 80TB of attached storage have been installed, with one of the NVRs dedicated as a fail over. In the event of an NVR failure or during routine maintenance the backup NVR automatically starts recording, ensuring no interruption.

Featured

  • The Future of Access Control: Cloud-Based Solutions for Safer Workplaces

    Access controls have revolutionized the way we protect our people, assets and operations. Gone are the days of cumbersome keychains and the security liabilities they introduced, but it’s a mistake to think that their evolution has reached its peak. Read Now

  • A Look at AI

    Large language models (LLMs) have taken the world by storm. Within months of OpenAI launching its AI chatbot, ChatGPT, it amassed more than 100 million users, making it the fastest-growing consumer application in history. Read Now

  • First, Do No Harm: Responsibly Applying Artificial Intelligence

    It was 2022 when early LLMs (Large Language Models) brought the term “AI” into mainstream public consciousness and since then, we’ve seen security corporations and integrators attempt to develop their solutions and sales pitches around the biggest tech boom of the 21st century. However, not all “artificial intelligence” is equally suitable for security applications, and it’s essential for end users to remain vigilant in understanding how their solutions are utilizing AI. Read Now

  • Improve Incident Response With Intelligent Cloud Video Surveillance

    Video surveillance is a vital part of business security, helping institutions protect against everyday threats for increased employee, customer, and student safety. However, many outdated surveillance solutions lack the ability to offer immediate insights into critical incidents. This slows down investigations and limits how effectively teams can respond to situations, creating greater risks for the organization. Read Now

  • Security Today Announces 2025 CyberSecured Award Winners

    Security Today is pleased to announce the 2025 CyberSecured Awards winners. Sixteen companies are being recognized this year for their network products and other cybersecurity initiatives that secure our world today. Read Now

Most   Popular

New Products

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening.

  • A8V MIND

    A8V MIND

    Hexagon’s Geosystems presents a portable version of its Accur8vision detection system. A rugged all-in-one solution, the A8V MIND (Mobile Intrusion Detection) is designed to provide flexible protection of critical outdoor infrastructure and objects. Hexagon’s Accur8vision is a volumetric detection system that employs LiDAR technology to safeguard entire areas. Whenever it detects movement in a specified zone, it automatically differentiates a threat from a nonthreat, and immediately notifies security staff if necessary. Person detection is carried out within a radius of 80 meters from this device. Connected remotely via a portable computer device, it enables remote surveillance and does not depend on security staff patrolling the area.