Monitronics Receives Award for Reducing False Alarms

Home security alarm provider Monitronics has been awarded the FARA (False Alarm Reduction Association) Industry False Alarm Reduction Achievement Award. FARA presented the award to Monitronics at their annual convention this year in San Antonio, Texas.

Monitronics is recognized this year as a result of significantly reducing false alarms from 0.67 to 0.5 percent through several major programs beginning in August 2010. The company was chosen for the award by a group from across the U.S. and Canada, which consisted of public safety officials, peers in the industry and alarm association representatives.

“One of our industry’s basic challenges is false alarms; our ultimate goal is to positively impact how quickly emergency responders can reach victims during actual emergencies. The fact that FARA recognizes our efforts is an honor,” said Mary Jensby, Monitronics central station director. “Our programs only work if every single member of our team is on board, that’s why this award represents our entire company and not just one person.”

“The effort Monitronics has put in to reducing false alarms is impressive,” said Brad Shipp, FARA executive director. “Our members voted to recognize them with this year’s Achievement Award because they have implemented a plan to attack false alarms that has shown noticeable results in several jurisdictions across the U.S. If every monitoring center followed a similar plan, we would not have such a significant problem with false alarms.”

This year marks Monitronics’ first year with the association and its first year of taking on false alarms. The company plans to continue working with public safety officials, customers and the industry to combat false alarms.

Featured

New Products

  • Camden CV-7600 High Security Card Readers

    Camden CV-7600 High Security Card Readers

    Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure.

  • ResponderLink

    ResponderLink

    Shooter Detection Systems (SDS), an Alarm.com company and a global leader in gunshot detection solutions, has introduced ResponderLink, a groundbreaking new 911 notification service for gunshot events. ResponderLink completes the circle from detection to 911 notification to first responder awareness, giving law enforcement enhanced situational intelligence they urgently need to save lives. Integrating SDS’s proven gunshot detection system with Noonlight’s SendPolice platform, ResponderLink is the first solution to automatically deliver real-time gunshot detection data to 911 call centers and first responders. When shots are detected, the 911 dispatching center, also known as the Public Safety Answering Point or PSAP, is contacted based on the gunfire location, enabling faster initiation of life-saving emergency protocols.

  • A8V MIND

    A8V MIND

    Hexagon’s Geosystems presents a portable version of its Accur8vision detection system. A rugged all-in-one solution, the A8V MIND (Mobile Intrusion Detection) is designed to provide flexible protection of critical outdoor infrastructure and objects. Hexagon’s Accur8vision is a volumetric detection system that employs LiDAR technology to safeguard entire areas. Whenever it detects movement in a specified zone, it automatically differentiates a threat from a nonthreat, and immediately notifies security staff if necessary. Person detection is carried out within a radius of 80 meters from this device. Connected remotely via a portable computer device, it enables remote surveillance and does not depend on security staff patrolling the area.