Minnesota Twins Ballpark Adds Avigilon Surveillance System

  • Jun 05, 2012

The Minnesota Twins have added Avigilon's high-definition surveillance system to Target Field -- their home field -- for the 2012 season.

The new system will help them gain complete covergae of the facility and provide immediate access to clear video footage of fan distrubances, medical emergencies and customer service levels to enhance the entertainment experience of its more than 3.3 million annual guests.

“With so much traffic onsite, we need to control building access, ensure that no dangerous materials enter the facility, verify that health and safety standards and guest service expectations are being met, and address fan-related issues quickly to ensure the safety of all guests,” said Dave Horsman, senior director of ballpark operations for the Minnesota Twins Baseball Club. “Avigilon provides three times the image resolution, integrates easily with our access control system and IT infrastructure, and delivers up to 65 days of storage capacity while staying within budget, giving us the best possible return on investment.”

Security personnel manage the high-definition surveillance solution in the Ballpark Operations Center and Event Command Center using the Avigilon Control Center network video management software (NVMS) with High-Definition Stream Management™ (HDSM) technology.

Target Field installed a combination of 170 fixed and Pan-Tilt-Zoom (PTZ) cameras throughout the facility, installing Avigilon HD cameras ranging from1 MP to 16 MP at all entrances/exits, concourses, gates, back-of-house areas, parking lots, and on the exterior of the building for complete coverage. The stadium also relies on several Avigilon analog video encoders to improve the performance of its other surveillance cameras.

The field now has eight Avigilon Network Video Recorders (NVRs) to store up to 65 days of continuous surveillance footage and will also take advantage of the Avigilon Control Center Mobile solution for the first time this baseball season.

Avigilon's system helps monitor building access and traffic, manage employee safety and productivity and enhance guest service. It has also prevented 18 complaints related to guest behavior or injuries from becoming claims, which require time and dollars to defend against.

“Like all baseball stadiums, Target Field must be prepared to handle fan disturbances, accidents, customer service complaints, and other issues such as foul balls and broken bats as efficiently and effectively as possible,” said Keith Marett, vice president of marketing and communications at Avigilon. “The Avigilon high-definition surveillance system delivers superior image clarity, an intuitive user interface, and the storage capacity needed to help Target Field improve response times, ensure safety compliance, and reduce the incidence of false and costly liability claims.”

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