Driving a Good Bargain

In the business world it seems like the big money is going after the bigger players. You know, you sell a security installation at one fast food joint, and pretty soon the entire country is yours for the taking.

I’m sure that Tyco Integrated Security often takes a look at this type of installation, but what caused me to pause during recent trip to Boca Raton was how Tyco IS is equally interested in the business right around the corner.

Joe Oliveri, vice president and Tyco IS, the general manager and some of his staff, and with me in tow drove a couple of miles to their customer WDSrx to review their security solutions. WDSrx is not a huge business, but it is a profitable and flourishing warehouse operation. Tyco IS area manager Craig Shulman brought WDSrx into the fold, and it has been a booming relationship for both parties.

The security needs vary by the type of drug. WDSrx is a storage facility for numerous manufacturers’ product; in this case medicine and legal drugs. The security side of this is that WDSrx has never had a break-in or security issue. Their facility is tight as drum, deploying several different types of solutions, depending upon what part of the facility you need to be.

“As a customer, we have a tremendous security system; one that we expected from Tyco, and one that we received,” said Adam Runsdorf, president of WDSrx. Security is so important to both parties that they make contact almost every day. If a technician is needed, someone is on the way.

This security relationship is a meaningful relationship to Tyco IS and WDSrx because no matter the size of the company professional services are rendered, and expected. Runsdorf ’s building is a non-descript facility, but there is chance the security system isn’t working. After all, the two businesses are practically neighbors.

This article originally appeared in the March 2017 issue of Security Today.

About the Author

Ralph C. Jensen is the Publisher/Editor in chief of Security Today magazine.

Featured

  • Security Industry Association Announces the 2026 Security Megatrends

    The Security Industry Association (SIA) has identified and forecasted the 2026 Security Megatrends, which form the basis of SIA’s signature annual Security Megatrends report defining the top 10 factors influencing both near- and long-term change in the global security industry. Read Now

  • The Future of Access Control: Cloud-Based Solutions for Safer Workplaces

    Access controls have revolutionized the way we protect our people, assets and operations. Gone are the days of cumbersome keychains and the security liabilities they introduced, but it’s a mistake to think that their evolution has reached its peak. Read Now

  • A Look at AI

    Large language models (LLMs) have taken the world by storm. Within months of OpenAI launching its AI chatbot, ChatGPT, it amassed more than 100 million users, making it the fastest-growing consumer application in history. Read Now

  • First, Do No Harm: Responsibly Applying Artificial Intelligence

    It was 2022 when early LLMs (Large Language Models) brought the term “AI” into mainstream public consciousness and since then, we’ve seen security corporations and integrators attempt to develop their solutions and sales pitches around the biggest tech boom of the 21st century. However, not all “artificial intelligence” is equally suitable for security applications, and it’s essential for end users to remain vigilant in understanding how their solutions are utilizing AI. Read Now

  • Improve Incident Response With Intelligent Cloud Video Surveillance

    Video surveillance is a vital part of business security, helping institutions protect against everyday threats for increased employee, customer, and student safety. However, many outdated surveillance solutions lack the ability to offer immediate insights into critical incidents. This slows down investigations and limits how effectively teams can respond to situations, creating greater risks for the organization. Read Now

Most   Popular

New Products

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • HD2055 Modular Barricade

    Delta Scientific’s electric HD2055 modular shallow foundation barricade is tested to ASTM M50/P1 with negative penetration from the vehicle upon impact. With a shallow foundation of only 24 inches, the HD2055 can be installed without worrying about buried power lines and other below grade obstructions. The modular make-up of the barrier also allows you to cover wider roadways by adding additional modules to the system. The HD2055 boasts an Emergency Fast Operation of 1.5 seconds giving the guard ample time to deploy under a high threat situation.

  • Camden CV-7600 High Security Card Readers

    Camden CV-7600 High Security Card Readers

    Camden Door Controls has relaunched its CV-7600 card readers in response to growing market demand for a more secure alternative to standard proximity credentials that can be easily cloned. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them virtually clone-proof and highly secure.