Driving a Good Bargain

In the business world it seems like the big money is going after the bigger players. You know, you sell a security installation at one fast food joint, and pretty soon the entire country is yours for the taking.

I’m sure that Tyco Integrated Security often takes a look at this type of installation, but what caused me to pause during recent trip to Boca Raton was how Tyco IS is equally interested in the business right around the corner.

Joe Oliveri, vice president and Tyco IS, the general manager and some of his staff, and with me in tow drove a couple of miles to their customer WDSrx to review their security solutions. WDSrx is not a huge business, but it is a profitable and flourishing warehouse operation. Tyco IS area manager Craig Shulman brought WDSrx into the fold, and it has been a booming relationship for both parties.

The security needs vary by the type of drug. WDSrx is a storage facility for numerous manufacturers’ product; in this case medicine and legal drugs. The security side of this is that WDSrx has never had a break-in or security issue. Their facility is tight as drum, deploying several different types of solutions, depending upon what part of the facility you need to be.

“As a customer, we have a tremendous security system; one that we expected from Tyco, and one that we received,” said Adam Runsdorf, president of WDSrx. Security is so important to both parties that they make contact almost every day. If a technician is needed, someone is on the way.

This security relationship is a meaningful relationship to Tyco IS and WDSrx because no matter the size of the company professional services are rendered, and expected. Runsdorf ’s building is a non-descript facility, but there is chance the security system isn’t working. After all, the two businesses are practically neighbors.

This article originally appeared in the March 2017 issue of Security Today.

About the Author

Ralph C. Jensen is the Publisher/Editor in chief of Security Today magazine.

Featured

  • Mall of America Deploys AI-Powered Analytics to Enhance Parking Intelligence

    Mall of America®, the largest shopping and entertainment complex in North America, announced an expansion of its ongoing partnership with Axis Communications to deploy cutting-edge car-counting video analytics across more than a dozen locations. With this expansion, Mall of America (MOA) has boosted operational efficiency, improved safety and security, and enabled more informed decision-making around employee scheduling and streamlining transportation for large events. Read Now

  • Security Industry Association Launches New “askSIA” AI Tool

    The Security Industry Association (SIA) has unveiled a brand-new SIA member benefit – askSIA, a conversational AI agent designed to help users get the most out of their SIA membership, easily access SIA resources and find the latest information on SIA’s training and courses, reports and publications, events, certification offerings and more. SIA members can easily find askSIA by visiting the SIA homepage or looking for the askSIA icon in the top left of webpages. Read Now

    • Industry Events
  • Industry Embraces Mobile Access, Biometrics and AI

    A combination of evolving workplace dynamics, technology innovation and new user expectations is changing how people enter and interact with physical spaces. Access control is at the heart of these changes. Combined with biometrics and AI, mobile access control has become increasingly crucial for deploying entry solutions that are seamless, secure and adaptive to user needs. Read Now

  • Sustainable Video Solution Delivered for Landmark City of London Office Development

    An advanced, end-to-end video solution from IDIS, with a focus on reducing waste and costs, has helped a major office development in the City of London align its security with sustainability objectives. Read Now

  • DHS to End ‘Shoes-Off’ Travel Policy

    Homeland Security Secretary Kristi Noem announced a new policy today which will allow passengers traveling through domestic airports to keep their shoes on while passing through security screening at TSA checkpoints. Read Now

New Products

  • 4K Video Decoder

    3xLOGIC’s VH-DECODER-4K is perfect for use in organizations of all sizes in diverse vertical sectors such as retail, leisure and hospitality, education and commercial premises.

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening.