New Orleans

One Year Later: New Orleans' Real-Time Crime Center

New Orleans' Real-Time Crime Center has helped to solve numerous crimes over the last year.

New Orleans' Real-Time Crime Center has helped the city to become a safety place, according to city officials earlier this week. Just one year after the implementation of the center, New Orleans' Mayor LaToya Cantrell and NOPD Superintendent Michael Harrison expressed confidence in the center's overall ability to help police and investigators in several crimes around the city.

The center has hundreds of live camera feeds and an 18-member staff that have helped solve violent crimes citywide, notably raising clearance rates in tourist-heavy parts of downtown and salvaging police man-hours. The camera feeds have also aided in responses to flooding and illegal dumping, according to officials.

"In our first year, we have successfully deployed technology, training staff and streamlined operations to support our public safety agencies on the ground," said Collin Arnold, director of the city's Office of Homeland Security and Emergency Preparedness, which oversees the Real-Time Crime Center. 

The officials believe this first year of the center has only really scratched the surface of its bandwidth, features and ability to create a safer city for New Orleans residents and visitors. The Real-Time Crime Center is looking to expand the number of surveillance feeds as residential and commercial cameras become more integrated into the system. For example, the World War II Museum has integrated its 50 cameras into the system.

The Real-Time Crime Center could also access 6,000 cameras registered through the SafeCam NOLA and SafeCam Platinum programs, which allow residents, businesses and others to register their private cameras with the city to allow police to quickly locate camera footage after a crime occurs. 

The center will also begin to be used in more ways, such as partnering with EMS and fire agencies to use real-time footage to investigate fires or find the least-trafficked routes to the hospital.

About the Author

Sydny Shepard is the Executive Editor of Campus Security & Life Safety.

Featured

  • Report: 47 Percent of Security Service Providers Are Not Yet Using AI or Automation Tools

    Trackforce, a provider of security workforce management platforms, today announced the launch of its 2025 Physical Security Operations Benchmark Report, an industry-first study that benchmarks both private security service providers and corporate security teams side by side. Based on a survey of over 300 security professionals across the globe, the report provides a comprehensive look at the state of physical security operations. Read Now

    • Guard Services
  • Identity Governance at the Crossroads of Complexity and Scale

    Modern enterprises are grappling with an increasing number of identities, both human and machine, across an ever-growing number of systems. They must also deal with increased operational demands, including faster onboarding, more scalable models, and tighter security enforcement. Navigating these ever-growing challenges with speed and accuracy requires a new approach to identity governance that is built for the future enterprise. Read Now

  • Eagle Eye Networks Launches AI Camera Gun Detection

    Eagle Eye Networks, a provider of cloud video surveillance, recently introduced Eagle Eye Gun Detection, a new layer of protection for schools and businesses that works with existing security cameras and infrastructure. Eagle Eye Networks is the first to build gun detection into its platform. Read Now

  • Report: AI is Supercharging Old-School Cybercriminal Tactics

    AI isn’t just transforming how we work. It’s reshaping how cybercriminals attack, with threat actors exploiting AI to mass produce malicious code loaders, steal browser credentials and accelerate cloud attacks, according to a new report from Elastic. Read Now

  • Pragmatism, Productivity, and the Push for Accountability in 2025-2026

    Every year, the security industry debates whether artificial intelligence is a disruption, an enabler, or a distraction. By 2025, that conversation matured, where AI became a working dimension in physical identity and access management (PIAM) programs. Observations from 2025 highlight this turning point in AI’s role in access control and define how security leaders are being distinguished based on how they apply it. Read Now

New Products

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge.

  • FEP GameChanger

    FEP GameChanger

    Paige Datacom Solutions Introduces Important and Innovative Cabling Products GameChanger Cable, a proven and patented solution that significantly exceeds the reach of traditional category cable will now have a FEP/FEP construction.

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions.