Google Fixes Nest Security Issue

After a Facebook user discovered that the old Nest owners were able to see screenshots from their Nest’s new home, even after factory resets, Google quickly stepped in to resolve the security issue.

• By Kaitlyn DeHaven
• Jun 24, 2019

Google has reportedly fixed a bug that allowed previously owners of used Nest cameras to spy on new owners. The report by WireCutter said that via the Wink Hub app, old owners were able to view snapshots from inside their camera’s new home, despite factory resets. It was only still images snapped every few second that were available, instead of a continuous video, but after being notified, Google sought to amend the issue immediately.

A Google spokesperson told The Verge that the Nest cameras have been fixed, and that they will update automatically.

“We were recently made aware of an issue affecting some Nest cameras connected to third-party partner services via Works with Nest,” they said. “We’ve since rolled out a fix for this issue that will update automatically, so if you own a Nest camera, there’s no need to take any action.”

This is the second security scandal the product has had this year. In February, Google failed to disclose that the Nest Secure home security system included an on-device microphone.

Wirecutter tested the bug before and after Google announced the fix, and confirmed that the bug has been fixed.