alarm response center

Security Industry Groups Call For Alarm Response, Security Services to Be Classified as “Essential” During Coronavirus Pandemic

SIA, ESA and TMA have penned a letter to public safety officials calling for governments to exempt alarm response centers and companies that serve them from shelter-in-place orders.

Three organizations representing the security and life safety industries are circulating a letter to state public safety officials that calls on governments to classify electronic monitoring and other safety services as “essential” during the COVID-19 pandemic.

The Security Industry Association (SIA), the Electronic Security Association (ESA) and The Monitoring Association (TMA) penned the form letter, which has gained more than 450 signatures from security company leaders.

The letter, released Tuesday, asks state governments to explicitly exempt businesses offering electronic security, fire, monitoring and life safety services from shelter-in-place or quarantine orders by classifying them as “essential services.” Policies should ensure that alarm response centers, and the companies that provide repair and installation of the security technology, remain operational, the three organizations argue.

Manufacturing of such security products should also be considered essential under any shelter-in-place or quarantine orders, according to SIA, ESA and TMA. Alarm response services act as “vital communication filters and links to first responders and emergency dispatches around the country,” the letter reads.

“In times like these, the efficient deployment of emergency services is of critical importance for keeping people safe and instilling a sense of calm in the general population,” the organizations wrote, adding: “We are writing to ensure that the individuals, hospitals and businesses that depend on these services and security products for their health, safety and welfare are not adversely impacted by any governmental shelter-in-place, quarantine or similar orders.”

A directive signed by Christopher C. Krebs, the director of the Cybersecurity and Infrastructure Security Agency (CISA), classified information technology systems workers, law enforcement officers and call center employees as essential. But Krebs did not specifically touch on alarm response centers or the security companies that support them, noting that state and local officials can make the choice to classify more workers as essential or not.

"These identified sectors and workers are not intended to be the authoritative or exhaustive list of critical infrastructure sectors and functions that should continue during the COVID-19 response," Krebs wrote in his directive. "Instead, State and local officials should use their own judgment in using their authorities and issuing implementation directives and guidance."

SIA continues to collect signatures from security leaders for the letter as part of its advocacy efforts. Interested security workers can contact SIA CEO Dan Erickson to affirm their consent to sign.

About the Author

Haley Samsel is an Associate Content Editor for the Infrastructure Solutions Group at 1105 Media.

Featured

  • Maximizing Your Security Budget This Year

    Perimeter Security Standards for Multi-Site Businesses

    When you run or own a business that has multiple locations, it is important to set clear perimeter security standards. By doing this, it allows you to assess and mitigate any potential threats or risks at each site or location efficiently and effectively. Read Now

  • Getting in Someone’s Face

    There was a time, not so long ago, when the tradeshow industry must have thought COVID-19 might wipe out face-to-face meetings. It sure seemed that way about three years ago. Read Now

    • Industry Events
    • ISC West
  • Live From ISC West 2024: Post-Show Recap

    ISC West 2024 is complete. And from start to finish, the entire conference was a huge success with almost 30,000 people in attendance. Read Now

    • Industry Events
    • ISC West
  • ISC West 2024 is a Rousing Success

    The 2024 ISC West security tradeshow marked a pivotal moment in the industry, showcasing cutting-edge technology and innovative solutions to address evolving security challenges. Exhibitors left the event with a profound sense of satisfaction, as they witnessed a high level of engagement from attendees and forged valuable connections with potential clients and partners. Read Now

    • Industry Events
    • ISC West

Featured Cybersecurity

Webinars

New Products

  • ComNet CNGE6FX2TX4PoE

    The ComNet cost-efficient CNGE6FX2TX4PoE is a six-port switch that offers four Gbps TX ports that support the IEEE802.3at standard and provide up to 30 watts of PoE to PDs. It also has a dedicated FX/TX combination port as well as a single FX SFP to act as an additional port or an uplink port, giving the user additional options in managing network traffic. The CNGE6FX2TX4PoE is designed for use in unconditioned environments and typically used in perimeter surveillance. 3

  • AC Nio

    AC Nio

    Aiphone, a leading international manufacturer of intercom, access control, and emergency communication products, has introduced the AC Nio, its access control management software, an important addition to its new line of access control solutions. 3

  • Hanwha QNO-7012R

    Hanwha QNO-7012R

    The Q Series cameras are equipped with an Open Platform chipset for easy and seamless integration with third-party systems and solutions, and analog video output (CVBS) support for easy camera positioning during installation. A suite of on-board intelligent video analytics covers tampering, directional/virtual line detection, defocus detection, enter/exit, and motion detection. 3