Providing Advanced Technology -- Security Today

Providing Advanced Technology

By Ralph C. Jensen
Jul 21, 2021

Brinks Home Security is living on the edge. Well, the edge of providing customers advanced technology and providing cutting-edge security service.

With more than 1 million customers in the United States, Canada and Puerto Rico, Brinks continues to drive its customer base skyward. They also employ 1,700 employees at their Farmers Branch, Texas, location.

“The pandemic has not slowed us down as we have added new accounts,” said William Niles, CEO of Brinks Home Security. “We’re offering the latest technology in the smart home vertical. Even during COVID-19, we continued our field services with technicians in the field to ensure security was not a worry for our customers. We also have found that people want advanced technology.

“It is an exciting time in this industry. We are here to help the end users to whatever extent they need. We’re able to provide a smooth transition and an improved experience in smart home security.”

Brinks Home “Do it for Me” model is a convenient method to providing security at home. It is not just for higher-end dwellings, but it might not be for everyone. “We’re here to provide support to any customer,” Niles said. “We want to combine security as a value proposition so that this is a win-win proposal.”

What it comes down to, protecting your home with the latest technology, and the homeowners’ service provider being a major partner in that equation.

About the Author

Ralph C. Jensen is the Publisher/Editor in chief of Security Today magazine.

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