Puerto Rico Hotel/Casino Deploys Network Surveillance System

  • May 03, 2010

The new Sheraton Puerto Rico Hotel and Casino has deployed an integrated surveillance system from IndigoVision, provider of IP video security solutions.

IndigoVision’s certified partner, Reliable Security, Sound & Data in partnership with gaming industry consultants The Talisman Group, designed and installed the system in full compliance with the local gaming authority. Interlink Group is the developer and managing partner of the resort.
 
“With the strict gaming regulations in Puerto Rico, we were extremely pleased to have exceeded the Gaming Board’s demanding requirements,” said Robin Powell, principal of The Talisman Group. “To reflect the stellar status of the resort complex it was important to specify a state-of-the-art surveillance solution that could meet the demanding requirements of casino security.”
 
Situated in the midst of the Puerto Rico Convention Center District in the port city of San Juan, the 503-room Hotel and Casino opened in November and is considered a showcase property for the region, having recently won the prestigious Puerto Rico ‘Development of the Year’ award. ‘

Casino Metro, the resort’s gaming operation, is also the largest casino in San Juan. The surveillance system has been predominantly deployed in the casino, which as with any gaming business is an extremely demanding 24/7 security environment, having to meet the potential challenges of cheating, theft, fraud and ensuring the safety of staff and customers.
 
“We recognized early on in the design process that building an advanced surveillance solution would require a digital IP network platform,” Powell said. “Following a year-long evaluation we chose IndigoVision for its superb video quality, excellent compression and its intuitive Security Management Software. IndigoVision’s successful track record of casino installations throughout North America also helped with our decision.”
 
The casino’s control room operators use workstations running ‘Control Center’, IndigoVision’s Security Management Software, to view live and recorded video. Full framerate video from all of the cameras is continuously archived for 14 days to a video server running IndigoVision’s NVR software. Evidential quality video can be exported for the police in the event of an incident.
 
“The IndigoVision system has allowed us to implement a comprehensive surveillance operation with minimum manpower,” Powell said. “Features in the ‘Control Center’ software allow a few operators to efficiently monitor all areas of the casino. The high-quality video enables easy face recognition and detail on the gaming tables. All of this and excellent analysis tools leads to fast dispute resolution, which is good for our patrons and the casino.”
 
The casino’s access control system and panic alarms are also integrated into the IP video system, providing operators with a powerful tool for incident response. For example, if an alarm is raised from an illegal door entry, the video operators are immediately notified on their ‘Control Center’ workstation.

 Video from the nearest camera is automatically displayed, together with it’s location on an interactive map, allowing an instant response. PTZ cameras can also be panned to a preset position on an alarm. This allows the operators to concentrate on the more important gaming environment.

Featured

  • Integration Imagination: The Future of Connected Operations

    Security teams that collaborate cross-functionally and apply imagination and creativity to envision and design their ideal integrated ecosystem will have the biggest upside to corporate security and operational benefits. Read Now

  • Smarter Access Starts with Flexibility

    Today’s workplaces are undergoing a rapid evolution, driven by hybrid work models, emerging smart technologies, and flexible work schedules. To keep pace with growing workplace demands, buildings are becoming more dynamic – capable of adapting to how people move, work, and interact in real-time. Read Now

  • Trends Keeping an Eye on Business Decisions

    Today, AI continues to transform the way data is used to make important business decisions. AI and the cloud together are redefining how video surveillance systems are being used to simulate human intelligence by combining data analysis, prediction, and process automation with minimal human intervention. Many organizations are upgrading their surveillance systems to reap the benefits of technologies like AI and cloud applications. Read Now

  • The Future is Happening Outside the Cloud

    For years, the cloud has captivated the physical security industry. And for good reason. Remote access, elastic scalability and simplified maintenance reshaped how we think about deploying and managing systems. But as the number of cameras grows and resolutions push from HD to 4K and beyond, the cloud’s limits are becoming unavoidable. Bandwidth bottlenecks. Latency lags. Rising storage costs. These are not abstract concerns. Read Now

  • Right-Wing Activist Charlie Kirk Dies After Utah Valley University Shooting

    Charlie Kirk, a popular conservative activist and founder of Turning Point USA, died Wednesday after being shot during an on-campus event at Utah Valley University in Orem, Utah Read Now

Most   Popular

New Products

  • PE80 Series

    PE80 Series by SARGENT / ED4000/PED5000 Series by Corbin Russwin

    ASSA ABLOY, a global leader in access solutions, has announced the launch of two next generation exit devices from long-standing leaders in the premium exit device market: the PE80 Series by SARGENT and the PED4000/PED5000 Series by Corbin Russwin. These new exit devices boast industry-first features that are specifically designed to provide enhanced safety, security and convenience, setting new standards for exit solutions. The SARGENT PE80 and Corbin Russwin PED4000/PED5000 Series exit devices are engineered to meet the ever-evolving needs of modern buildings. Featuring the high strength, security and durability that ASSA ABLOY is known for, the new exit devices deliver several innovative, industry-first features in addition to elegant design finishes for every opening.

  • Luma x20

    Luma x20

    Snap One has announced its popular Luma x20 family of surveillance products now offers even greater security and privacy for home and business owners across the globe by giving them full control over integrators’ system access to view live and recorded video. According to Snap One Product Manager Derek Webb, the new “customer handoff” feature provides enhanced user control after initial installation, allowing the owners to have total privacy while also making it easy to reinstate integrator access when maintenance or assistance is required. This new feature is now available to all Luma x20 users globally. “The Luma x20 family of surveillance solutions provides excellent image and audio capture, and with the new customer handoff feature, it now offers absolute privacy for camera feeds and recordings,” Webb said. “With notifications and integrator access controlled through the powerful OvrC remote system management platform, it’s easy for integrators to give their clients full control of their footage and then to get temporary access from the client for any troubleshooting needs.”

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings.