OpenEye Provides Solution to Integration Problem
OpenEye, an innovator in the business of designing and manufacturing digital video recorders and surveillance equipment, announced today that CKE Restaurants Holdings, Inc. is deploying OpenEye E-Series recorders in 900 Carl's Jr. and Hardee's restaurants nationwide. CKE, which has more than 3,300 restaurant locations in 42 states and in 28 countries, needed a solution that allowed them to record quality video that integrated with their existing satellite uplink.
“We identified OpenEye as being our solution after working with SSD Systems on the integration. The OpenEye engineering support was by far the best we’ve ever experienced. With OpenEye, we were actually able to do in five weeks what originally had been attempted in over three years,” said Anne Sullivan, director of loss prevention at CKE.
In just five weeks, CKE has already experienced a return on its investment. As a result of their ability to connect to surveillance video remotely via satellite, they have been able to impact food costs through case resolution and restitution. “Investigations that used to take up to eight hours can now be accomplished in less than two and with much better video quality,” said Sullivan.
Operational excellence is extremely important to the day in/day out operations of CKE’s business. “Most beneficial is OpenEye’s video connection and the user friendliness our field partners experience. Additionally, using their ReportStar health monitoring system, we are able to be proactive, as opposed to reactive, when managing the company-wide system,” Sullivan said.
Looking toward the future, CKE is focused on its partnership with SSD Systems and OpenEye. “As a result of our partnership, we were able to achieve excellent results,” said Sullivan. “We look forward to strengthening it by maximizing the benefits with OpenEye’s SaleGuard POS integration.”
For more information on OpenEye’s recorders and cameras, or any other OpenEye product, please contact your local sales representative or visit .