March Networks adds New Time Saving Capabilities and Redesigned Interface

March Networks is pleased to announce a new version of its industry-first GURU Smartphone Application. GURU 2.0 features a completely redesigned, workflow-based interface to help systems integrators and technicians find the information they need faster than ever. The app also includes new support capabilities, including new software video tutorials and a smart symptom filtering feature that speeds recorder troubleshooting.

March Networks created GURU to help technicians save time and money in the field. The app, which is available as a free download from the App Store and Google Play, automates typically time-consuming tasks such as checking product warranty status and completing online return forms. It also provides innovative utilities to help system integrators work more efficiently and resolve system issues onsite.

“Our service teams love using GURU,” said Edward Ferranti, service manager at Portland Safe Inc., a March Networks certified provider. “It simplifies troubleshooting and puts product information at our fingertips. Plus it’s free and works on the phones we already have. GURU is a great example of how March Networks listens to its integrators and is committed to helping us grow our business.”

Technicians can use GURU to wirelessly connect to any 8000 Series or RideSafe GT Series hybrid NVR to adjust IP addresses, Domain Name System (DNS) and other system settings. They can also use the app to scan the unique QR code on any current generation March Networks recorder to instantly pull up serial numbers and other product information.

Additional features now available with GURU 2.0 include:

  • March Networks RideSafe GT Series Hybrid Transit NVR troubleshooting;
  • 8000 Series Hybrid NVR smart symptom filtering;
  • RideSafe GT Series wireless provisioning; and
  • New training tutorials for March Networks Searchlight software, IP cameras, Command software and RideSafe GT Series recorders.

“With GURU, technicians no longer have to spend time booting up their laptop or calling for technical support,” said Ru Wadasinghe, vice president of Professional Services, March Networks. “The app is a great way for our certified solution providers to access the technical tools and information they need on the go, and we’re constantly working to add new capabilities that make it even more useful and convenient.”

Featured

New Products

  • Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

    Connect ONE®

    Connect ONE’s powerful cloud-hosted management platform provides the means to tailor lockdowns and emergency mass notifications throughout a facility – while simultaneously alerting occupants to hazards or next steps, like evacuation.

  • QCS7230 System-on-Chip (SoC)

    QCS7230 System-on-Chip (SoC)

    The latest Qualcomm® Vision Intelligence Platform offers next-generation smart camera IoT solutions to improve safety and security across enterprises, cities and spaces. The Vision Intelligence Platform was expanded in March 2022 with the introduction of the QCS7230 System-on-Chip (SoC), which delivers superior artificial intelligence (AI) inferencing at the edge.

  • Automatic Systems V07

    Automatic Systems V07

    Automatic Systems, an industry-leading manufacturer of pedestrian and vehicle secure entrance control access systems, is pleased to announce the release of its groundbreaking V07 software. The V07 software update is designed specifically to address cybersecurity concerns and will ensure the integrity and confidentiality of Automatic Systems applications. With the new V07 software, updates will be delivered by means of an encrypted file.