victor Video Management System Eliminates Manual Case Management to Save Time

  • Jul 23, 2015

Tyco Security Products introduces the new version of the victor Video Management System (VMS), which significantly reduces the time needed by busy investigators to organize and manage events and create incident reports.

The case management tool enables the holistic management of alarms, reporting and video-associated alarms and investigations from such systems as access control, intrusion, fire, intercom, elevator and HVAC systems. Using an intuitive interface, command center operators now can view, manage and replay alarms as needed and from any location. The tool’s incident builder feature can gather all relevant information — videos and still images, report data and charts and user notes — into a template and export it as an incident report for internal use by management or external use by local law enforcement. Instead of the time-consuming process of creating a folder, manually writing a report, transcribing notes, exporting images and charts, burning a CD, etc., a report can be created with a few clicks.

St. Joseph’s Health Care, London, Ontario recently switched from an analog to an IP video management system powered by victor to be able to respond to incidents more quickly. “The new investigation tools in victor have significantly streamlined our investigation workflow and simplified the steps our operators need to take in order to locate, review and package the relevant information from a particular incident,” said Mike Bessagato, director of Fire & Security Services/Emergency Planning. “Not only are the case management tools helping operators in our security control center save time, they are also helping to ensure the accuracy of our evidence by eliminating video that is not directly related to an investigation.”

“Having the most critical information about their organization available in one interface is no longer a luxury for operators and investigators, who need access to this information quickly,” said Steve Carney, senior director of Video and Integrations, Tyco Security Products. “Our enhancements to victor offer a complete case management solution that brings all the relevant details from an event or threat into a single, easy-to-access format.”

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