Security for Thousands of Austin Buildings Compromised Due to Stolen Master Key

Security for Thousands of Austin Buildings Compromised Due to Stolen Master Key

A master key that allows first responders easy and quick access to apartment complexes and commercial buildings was recently found in the possession of a burglary suspect.

The security of thousands of apartment and commercial buildings in Austin, Texas is compromised following the realization that a master key that allows first responders quick and easy access to the buildings was recently found in the possession of a burglary suspect.

In a memo issued by Austin's Assistant City Manager Rey Arellano, since the local system was compromised the city is in the process of replacing the upgrading the system, which is comprised of rapid access lockboxes created to provide first responders with immediate access to secure buildings, campuses, residences and commercial properties. The system is designed to remove barriers when entering a building to reduce injuries to responders and minimize property damage.

The lockboxes are opened with a master key that is kept on each fire and emergency medical response vehicle in Travis County. The city of Austin says Austin Police arrested a man on suspicious of burglarizing two non-residential properties. The police found a master key to the access control lockboxes on the suspect.

Authorities do not know how the suspect got his hands on the master key.

Because the system has been compromised, the city is working to replace master keys as well as replace the lock cylinders on the key retention boxes on AFD and EMS vehicles. The city will also have to replace all the lock cylinders on all lockboxes located at more than 6,000 building locations around town. The initial cost of the project is an estimated $300,000.

According to the memo, "AFD and EMS will also implement a new protocol to restrict access to the keys and enhance their overall security."

 

About the Author

Sydny Shepard is the Executive Editor of Campus Security & Life Safety.

Featured

  • First, Do No Harm: Responsibly Applying Artificial Intelligence

    It was 2022 when early LLMs (Large Language Models) brought the term “AI” into mainstream public consciousness and since then, we’ve seen security corporations and integrators attempt to develop their solutions and sales pitches around the biggest tech boom of the 21st century. However, not all “artificial intelligence” is equally suitable for security applications, and it’s essential for end users to remain vigilant in understanding how their solutions are utilizing AI. Read Now

  • Improve Incident Response With Intelligent Cloud Video Surveillance

    Video surveillance is a vital part of business security, helping institutions protect against everyday threats for increased employee, customer, and student safety. However, many outdated surveillance solutions lack the ability to offer immediate insights into critical incidents. This slows down investigations and limits how effectively teams can respond to situations, creating greater risks for the organization. Read Now

  • Security Today Announces 2025 CyberSecured Award Winners

    Security Today is pleased to announce the 2025 CyberSecured Awards winners. Sixteen companies are being recognized this year for their network products and other cybersecurity initiatives that secure our world today. Read Now

  • Empowering and Securing a Mobile Workforce

    What happens when technology lets you work anywhere – but exposes you to security threats everywhere? This is the reality of modern work. No longer tethered to desks, work happens everywhere – in the office, from home, on the road, and in countless locations in between. Read Now

  • TSA Introduces New $45 Fee Option for Travelers Without REAL ID Starting February 1

    The Transportation Security Administration (TSA) announced today that it will refer all passengers who do not present an acceptable form of ID and still want to fly an option to pay a $45 fee to use a modernized alternative identity verification system, TSA Confirm.ID, to establish identity at security checkpoints beginning on February 1, 2026. Read Now

New Products

  • Camden CM-221 Series Switches

    Camden CM-221 Series Switches

    Camden Door Controls is pleased to announce that, in response to soaring customer demand, it has expanded its range of ValueWave™ no-touch switches to include a narrow (slimline) version with manual override. This override button is designed to provide additional assurance that the request to exit switch will open a door, even if the no-touch sensor fails to operate. This new slimline switch also features a heavy gauge stainless steel faceplate, a red/green illuminated light ring, and is IP65 rated, making it ideal for indoor or outdoor use as part of an automatic door or access control system. ValueWave™ no-touch switches are designed for easy installation and trouble-free service in high traffic applications. In addition to this narrow version, the CM-221 & CM-222 Series switches are available in a range of other models with single and double gang heavy-gauge stainless steel faceplates and include illuminated light rings.

  • Compact IP Video Intercom

    Viking’s X-205 Series of intercoms provide HD IP video and two-way voice communication - all wrapped up in an attractive compact chassis.

  • A8V MIND

    A8V MIND

    Hexagon’s Geosystems presents a portable version of its Accur8vision detection system. A rugged all-in-one solution, the A8V MIND (Mobile Intrusion Detection) is designed to provide flexible protection of critical outdoor infrastructure and objects. Hexagon’s Accur8vision is a volumetric detection system that employs LiDAR technology to safeguard entire areas. Whenever it detects movement in a specified zone, it automatically differentiates a threat from a nonthreat, and immediately notifies security staff if necessary. Person detection is carried out within a radius of 80 meters from this device. Connected remotely via a portable computer device, it enables remote surveillance and does not depend on security staff patrolling the area.