ESA National Training School Launches New Class

The Electronic Security Association National Training School has launched a new training class designed to help dealers grow their businesses and uncover new revenue opportunities.

The course, Troubleshooting, Service and Maintenance Fundamentals (TSM), will be offered exclusively at ADI locations across the country.

Focusing on effective service and repair of systems, TSM will provide dealers with detailed training on testing, inspection and preventative maintenance. Attendees will learn to troubleshoot and maintain intrusion, fire, video surveillance and access control systems. By focusing on service and repairs, the course should provide dealers with new ways to uncover revenue opportunities on each installation by building the service and maintenance end of their businesses.

“TSM is only the training course of its kind offered in the industry,” said Michael A. Miller, president of ESA. “The focus allows dealers to find new ways to generate revenue at a time when convincing customers to buy new equipment can be a challenge.”

The successful rollout of TSM began last week and courses for 2009 have been scheduled throughout the country through mid-December. For a full course schedule and easy on-line registration, go to

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