NICE Integrated Security Solutions Implemented at Lima Metro

Lima’s electric train authority, Autoridad Autónoma Tren Electrico (AATE), has implemented NICE’s integrated security solutions at Lima Metro, the new mass transit system for Lima, Peru, which is the fifth largest city in Latin America. Serving millions of passengers monthly, Lima Metro is using the NICE solutions portfolio to address security, safety, and operational risks on the transit system.
 
The NICE implementation is part of the large-scale Lima Metro project, which, in its first stage, included deployment at the train system’s operational control center as well as at 16 stations along Line 1. Line 1, which began commercial operations in April 2012, is a 22 kilometer (13.7 mile) train line that links the southern suburbs of Lima to the downtown area.
 
Overseeing the entire project is Lima’s Electric Train Consortium, Consorcio Tren Eléctrico (CTE), which was chosen by AATE as the main contractor for Line 1. System integrator Energetica S.A. collaborated with NICE on the installation of the NICE solutions and is providing ongoing support.
 
The NICE solutions that have been deployed at Lima Metro include NiceVision, NiceLog and NICE Inform, which together provide a wide range of security capabilities to maximize the effective handling of the entire incident lifecycle, from real-time management of the event to the investigation and debriefing stage. Using these solutions, Lima Metro is able to capture all voice communications between the control center, the train cars, and the stations and synchronize these recordings with video surveillance from any of 128 IP video cameras set up along the transit system in order to accurately reconstruct and investigate any incident or emergency situation.
 
The NICE solutions package also offers a high level of redundancy and reliability, as video recording will be conducted locally at each train station and centrally at the train system’s operational control center.
 
“NICE was the only company able to provide a multi-layered solution to address Lima Metro’s complete security needs,” said AATE Operations Manager Walter Arboleda. “Should an emergency or operational issue occur, NICE solutions will help Lima Metro personnel better manage that incident in real time and more thoroughly investigate it after the fact.”
 
“Lima Metro joins a growing list of transit operations that are using NICE’s integrated security solutions to secure people, operations, and infrastructure,” said Guy Yaniv, General Manager of the Surveillance Solutions Division at NICE. “We’re excited to be part of such an important public safety project in this large, metropolitan city. We’re also happy to see the growing adoption of our security solutions in Latin America.”

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